$150M Adobe Settlement Ends DOJ Lawsuit Over Terms and Conditions of Online Subscriptions
U.S. v. Adobe, Inc.
Filed: July 24, 2024 ◆§ 2223055
A $150M Adobe settlement ends a DOJ case that alleged the platform unlawfully failed to disclose subscription terms and conditions to consumers.
Adobe has agreed to a $150,000,000 settlement with the United States Department of Justice to end litigation that alleged the design software giant and two employees concealed important information about, and made it unnecessarily difficult to cancel, online subscriptions.
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In a press release issued on March 13, 2026, the Justice Department announced that it was seeking final approval of a deal that would require Adobe to pay $75 million in civil penalties and offer another $75 million in free services to consumers.
ClassAction.org will update this page should more information about the $150M Adobe settlement be released.
The Adobe DOJ lawsuit, filed in the U.S. District Court for the Northern District of California in 2024, alleged that San Jose, California-based Adobe violated the Restore Online Shoppers Confidence Act (ROSCA) by using “fine print and inconspicuous hyperlinks” to conceal information about subscription and cancellation terms, including a “hefty” early termination fee assessed to consumers who canceled their subscriptions early. Additionally, Adobe allegedly made the cancellation process “convoluted and inefficient” by including “unnecessary steps” to prolong and delay the process.
Per the press release, ROSCA stipulates that companies that offer online subscriptions must clearly disclose all relevant information to consumers and provide a simple mechanism to cancel.
The stipulated order provides “strong protections” for consumers, the press release says, such as requiring Adobe to clearly disclose subscription terms related to termination fees, free trials, and subscription cancellation. In addition, for any free trial lasting longer than seven days, Adobe must remind consumers before converting their trial into a paid subscription with an early termination fee.
In a statement issued the same day, Adobe said that, following final approval of the settlement, the design platform would proactively contact affected consumers who qualify for free services.
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