$2.4M Capital One Settlement Resolves Class Action Lawsuit Over Alleged Fair Credit Reporting Act Violations

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Capital One has agreed to a $2,400,000 settlement to wrap up a class action lawsuit that alleged the financial institution erroneously reported some credit card holders as deceased to credit reporting agencies and failed to investigate the individuals’ disputes over the bank’s apparent mistakes.

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The Capital One class action settlement received preliminary approval from the court on December 3, 2025. The deal covers approximately 1,142 people who were reported as deceased by Capital One to credit reporting agencies based on information related to their credit card accounts, about whose credit card accounts Capital One received one or more disputes from credit reporting agencies between August 13, 2019 and December 3, 2025, and for whom Capital One did not correct the “deceased” credit reporting in response to the disputes.

The court-approved website for the Capital One Fair Credit Reporting Act (FCRA) settlement can be found at CreditReportingSettlement.com/.

According to the website, Capital One settlement class members do not need to do anything to automatically receive a one-time, pro-rated cash payment. The final amount of this payment, the settlement agreement outlines, will be determined based on how much remains in the net settlement fund after the payment of attorneys’ fees, settlement administration costs, lead plaintiff service awards and other expenses associated with the litigation.

Related Reading: [UPDATE] $425M Capital One Settlement Resolves Lawsuit Over High-Yield 360 Savings Accounts

The class action settlement agreement adds that cash payouts will be issued via check to the last known address on file for the class member, and all checks must be cashed within 90 days of issuance before expiration.

Capital One class members who need to update their mailing address to receive benefits can head to this page and enter the class member ID and PIN provided on their copy of the settlement notice.

Class members who would like to ask to be excluded or opt out of the Capital One settlement must complete a request for exclusion, available for download on the settlement website, and return it by mail to the address of the settlement administrator listed near the bottom of the document.

Capital One settlement exclusion forms must be submitted by mail by February 18, 2026.

The court will determine whether to grant final approval to the Capital One FCRA settlement at a hearing on March 20, 2026. Compensation will begin to be distributed to class members only after final approval is granted and any appeals are resolved.

The Capital One class action lawsuit alleged that the banking giant wrongfully reported some of its credit card holders as deceased to several credit reporting agencies and failed to investigate the errors despite receiving disputes, in violation of the Fair Credit Reporting Act.

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