Wagner Spray Tech Lawsuit Says Steam Cleaner Recall Fails To Remedy Dangerous Overheating Defect

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Wagner Spray Tech faces a proposed class action lawsuit on the heels of a March 2026 recall that allegedly failed to address a dangerous overheating defect in the company’s 900 Series Steam Cleaners, which pose a serious burn risk.

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The 17-page defective product lawsuit contends that Wagner has deceived consumers by knowingly selling the defective steamers despite being aware that the products can unexpectedly spew hot water from the nozzle or spray gun if the hose overheats, in apparent violation of the Illinois Consumer Fraud and Deceptive Business Practices Act.

The case claims that, as a result of this defect, consumers have been exposed to a significant risk of burns during ordinary use of the steamers, despite Wagner’s representations that the products it develops are reliable, safe and user-friendly.

On March 19, 2026, after numerous complaints and injury reports, Wagner, in coordination with the Consumer Product Safety Commission (CPSC), recalled approximately 700,000 900 Series power steamers, including the 905e Auto Steamer, 915e On-Demand Power Steamer, and 925e Steam Machine Elite Steamer models.

According to the complaint, the products were sold directly by Wagner and through third-party retailers, such as Lowe’s, Walmart, Target, and Amazon.com, for around $130 to $200, depending on the model.

The CPSC recall notice states that Wagner received at least 156 consumer complaints concerning the defect, including over 50 reports of burns to the arms, hands, face and feet, many of which were first- or second-degree injuries.

Related Reading: Recalled PurSteam Steamers Expel Scalding Water, Class Action Lawsuit Claims

The notice urges consumers who purchased a recalled Wagner steamer to immediately stop using the product and contact Wagner for a free repair kit.

The class action lawsuit argues that the recall failed to adequately address the defect because it offered no compensation to affected consumers—particularly those who sustained injuries—and instead leaves the allegedly defective product in their possession. Worse, the filing claims, Wagner’s guidance conflicts with regulators' recommendation that consumers cease using the product immediately.

“Rather than offering refunds or replacements, Wagner provides only a burdensome and ineffective ‘repair kit’ that requires consumers to wait weeks for delivery and install protective components themselves,” the suit says.

The repair kit consists of a hose sleeve designed to protect against temperature increases while the steamer is in use, a handle cover to reduce contact with hot surfaces, and a funnel to prevent overfilling, per the complaint. Although these components may help mitigate external heat exposure, they do not correct the underlying defect that causes the hose to overheat and expel hot water, the lawsuit contends.

The suit adds that consumers must wait six to eight weeks to receive the repair kit by mail, leaving them to continue using a potentially dangerous product in the interim.

“The recall improperly shifts the burden of remedying a dangerous defect onto consumers and fails to remove defective products from circulation,” the filing charges.

The lawsuit also claims the recall does not align with Wagner’s warranty obligations, which require the company to potentially repair or replace defective products. By offering neither refunds nor replacements and requiring consumers to perform steamer repairs themselves, Wagner has contradicted its own policies and misled proposed class members, the suit alleges.

The Wagner steam cleaner class action lawsuit looks to represent all consumers in Illinois who purchased a Wagner 905e Auto Steamer, 915e On-Demand Power Steamer, and/or 925e Steam Machine Elite Steamer within the five years before the filing of the complaint on April 1, 2026, to the date of class certification.

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