![Google’s Cloud Contact Center AI Records Customer Service Calls Without Consent, Class Action Claims [DISMISSSED]](/media/google-newswire-thumb.jpg)
Google’s Cloud Contact Center AI Records Customer Service Calls Without Consent, Class Action Claims [DISMISSSED]
November 2, 2023 A class action alleges Google’s Cloud Contact Center AI software has recorded, accessed, read and learned the contents of customer service calls without consent.