in Newswire Published on April 3, 2024

‘Unlawful Wiretapping’: Class Action Claims Mattress Firm Allows AI Service to Secretly Record Customer Service Calls

Srapian v. Mattress Firm, Inc.

Filed: March 27, 2024 § 2:24-cv-02508

A class action alleges Mattress Firm uses a third-party service to “eavesdrop upon and record” the conversations of those who call its customer service line.


Mattress Firm, Inc.




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Last Updated on April 3, 2024 — 10:32 AM

Kelly Mehorter

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