Class Action Lawsuit Claims FreeStyle Libre Shares Website Users’ Private Info with Facebook, Google [UPDATE]
Last Updated on March 23, 2026
Nguyen et al. v. Abbott Laboratories, Inc.
Filed: September 11, 2024 ◆§ 1:24-cv-08289
Abbott Laboratories faces a class action over its alleged use of tracking tools on FreeStyle.Abbott.com that expose consumers’ private information.
Illinois
March 23, 2026 – FreeStyle Libre Lawsuit Dismissed With Prejudice
The FreeStyle Libre class action lawsuit detailed on this page was dismissed with prejudice by United States District Judge Manish Shah on March 2, 2026.
In a 17-page memorandum opinion and dismissal order, the judge explained that the plaintiffs failed to state a claim for which relief could be granted, saying that the information presented in the complaint did not adequately support the plaintiffs’ claims that Abbott Laboratories knowingly disclosed consumers’ personally identifying information, including medical information, to Meta or Google.
Per the dismissal order, the judge wrote that “[m]erely browsing and searching Abbott’s website does not amount to a disclosure of individually identifiable health information,” and that “not everything” a consumer discloses in a form on the website when seeking a FreeStyle Libre free trial is considered protected health information under HIPAA.
“While plaintiffs disclosed personal information like their date of birth and the fact that they were the ones signing up for the MyFreeStyle program, neither of those datapoints were transmitted through third-party tracking tools,” the judge said.
The order further states that the information provided by consumers when seeking a free trial is “distinguishable” from the kind of personally identifiable information required to trigger liability under the Electronic Communications Privacy Act’s crime-tort exemption, which requires that “substantive” information be tied to a particular person such that their identity is discernable by Meta or Google from information “typed or clicked” into the website.
“The mere existence of tracking tools on Abbot’s website does not in itself establish the disclosure of HIPAA-protected information,” the judge wrote, concluding that “[d]emonstrating interest in a free trial is not the same as transmitting sensitive medical information.”
The dismissal order follows a previous motion to dismiss filed by Abbott Laboratories that was granted by the court on August 8, 2025, after which the plaintiffs were permitted to re-file with additional claims.
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Abbott Laboratories, Inc. faces a proposed class action lawsuit over its alleged use of tracking tools on FreeStyle.Abbott.com that expose consumers’ private information without their knowledge or consent.
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The 76-page privacy lawsuit says the invisible software—which includes at least the Meta pixel, Google Analytics, Google DoubleClick and Google Tag Manager—tracks visitors as they use Abbott’s website for FreeStyle Libre continuous glucose monitors and automatically transmits the harvested data back to these third parties.
According to the complaint, the defendant’s data-sharing practices reveal private information about users’ medical conditions, communications concerning insurance coverage and details about which diabetes management products they select. This information is captured and sent along with personal identifiers, such as a user’s IP address or Facebook ID, the filing claims.
“A user’s Facebook ID is linked to their Facebook profile, which contains a wide range of demographic and other information about the user,” the case reads. “Because the user’s Facebook ID uniquely identifies an individual’s Facebook account, Facebook—or any ordinary person—can easily use the Facebook ID to locate, access and view the user’s corresponding Facebook profile.”
The FreeStyle Libre lawsuit alleges that Abbott, Facebook and Google monetize these data packets by using them to deliver targeted advertisements, among other marketing purposes. The plaintiffs say that after shopping for devices on FreeStyle.Abbott.com, they soon began receiving ads on Facebook and Instagram related to diabetes monitoring and management.
The plaintiffs claim they expected that their communications with Abbott would remain confidential, especially since they never consented to having their information shared with third parties. Per the suit, the defendant’s unauthorized disclosures violate the federal Health Insurance Portability and Accountability Act as well as state laws and industry standards.
“Healthcare customers simply do not anticipate or expect that their trusted healthcare provider will send personal health information or confidential medical information collected via its webpages to a hidden third party—let alone Facebook and Google, which both have a sordid history of privacy violations in pursuit of ever-increasing advertising revenue—without the customers’ consent,” the case charges.
The lawsuit looks to represent anyone in the United States whose private information was disclosed to a third party without authorization or consent through the Meta pixel and other third-party tracking technologies on Abbott’s website.
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