$1.7M Outcomes One Settlement Ends Class Action Lawsuit Over July 2025 Data Breach

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Outcomes One has agreed to a $1,700,000 settlement to resolve a class action lawsuit that alleged the healthcare technology service provider failed to protect the sensitive information stored on its systems from a data breach on or around July 1, 2025.

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The $1.7 million Outcomes One class action settlement received preliminary approval from the court on January 30, 2026 and covers approximately 257,500 individuals residing in the United States whose private information may have been impacted by the July 2025 data breach.

The court-approved website for the Outcomes One data breach settlement can be found at OutcomesOneDataIncident.com.

According to the website, Outcomes One settlement class members who file a timely, valid claim form have multiple options for reimbursement.

Class members who submit with their claim form proof of documented losses stemming from the data breach are eligible to receive a one-time cash payment of up to $3,500, also called “Cash Payment A” in settlement documents.

The settlement agreement outlines that all documented loss claims must be accompanied by documentation such as bills, invoices, and receipts to support the claimed expenses. Class members may not receive payment for losses that have been previously reimbursed by another source, the agreement states, including the credit monitoring and identity theft protection offered by Outcomes One as part of the data breach notice.

In lieu of a documented-loss payment, Outcomes One settlement class members may instead file a claim to receive a one-time alternative cash payment of approximately $75, also called “Cash Payment B” in court documents.  This payment, the agreement explains, will be a pro-rated share of what remains in the net settlement fund after the payment of settlement administration costs, attorneys’ fees, lead plaintiff service awards and all other settlement benefits.

Class members may receive their payout via check or electronic payment, the agreement adds, and all checks must be cashed within 90 days of issuance before expiration.

In addition to any monetary benefits, all settlement class members may file a claim form to receive an enrollment code for one free year of medical data monitoring, which includes services such as one-bureau credit monitoring, dark web scanning and identity theft insurance, the agreement states.

To file an Outcomes One settlement claim form online, class members can head to this page and log in using the unique ID and PIN found on their received copy of the settlement notice. Alternatively, class members may download a PDF of the claim form from the settlement site to print, fill out and return by mail to the address of the settlement administrator listed at the top of the document.

All Outcomes One settlement claim forms must be submitted online or by mail by May 5, 2026.

Finally, as part of the settlement, Outcomes One has also agreed to implement enhanced security measures to reduce the risk of any future breaches.

The court will determine whether to grant final approval to the Outcomes One class action settlement following a hearing on May 20, 2026. Compensation will begin to be distributed to class members only after final approval has been granted and any appeals have been resolved.

The Outcomes One class action lawsuit claimed that the Florida-based healthcare services company failed to implement proper cybersecurity measures to protect the information of its clients, customers, subscribers, members and patients after a criminal third party gained access to its servers by way of a phishing scheme emailed to one of its employees. Per court documents, the private information that may have been compromised during the July 2025 data breach included names, demographic information, medical providers, health insurance information and medication information.

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