Up to $1M CVS Settlement Ends Class Action Lawsuit Over Recalled Eye Drops
Ruffin v. CVS Health Corp.
Filed: December 5, 2023 ◆§ 7:23-cv-01660
CVS Health Corp. has been hit with a class action that alleges certain recalled CVS-brand eyedrops are unreasonably dangerous in that they are contaminated with bacteria.
CVS has agreed to pay up to $1 million to settle a class action lawsuit filed after certain over-the-counter eye drops were recalled in October 2023 due to potential bacterial contamination.
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The court-approved website for the CVS class action settlement can be found at CVSEyedropSettlement.com.
The agreement with CVS, which was preliminarily approved in April 2025, covers all United States residents who purchased any of the following products between October 1, 2021 and October 25, 2023:
| Product | NDC No. | CVS SKU |
| CVS Store Brand Lubricant Eye Drops 15 mL (Single Pack) | 76168-702-15 | 408053 |
| CVS Store Brand Lubricant Eye Drops 15 mL (Twin Pack) | 76168-702-30 | 407896 |
| CVS Store Brand Lubricant Gel Drops 15 mL (Single Pack) | 76168-704-15 | 408104 |
| CVS Store Brand Lubricant Gel Drops 15 mL (Twin Pack) | 76168-704-30 | 408083 |
| CVS Store Brand Multi Action Relief Drops 15 mL | 76168-706-15 | 407963 |
| CVS Store Brand Mild Moderate Lubricating Eye Drops 15 mL | 76168-711-15 | 204153 |
| CVS Store Brand Lubricant Gel Drops 10 mL | 76168-712-10 | 408146 |
| CVS Store Brand Lubricant Eye Drops 10 mL (Single Pack) | 76168-714-10 | 408172 |
| CVS Store Brand Lubricant Eye Drops 10 mL (Twin Pack) | 76168-714-20 | 408138 |
To receive a CVS settlement cash payout, eligible class members must submit a valid claim form online or by mail by the deadline on July 11, 2025.
Class members can file a CVS settlement claim form online on this page. Alternatively, they may download a PDF claim form to print, complete and return by mail to the settlement administrator. Consumers will be asked to provide proof of valid identification when submitting a claim form.
Class members who file a timely, valid claim form will be eligible to receive a cash payment from the CVS eyedrops settlement, the website says. Individual payout amounts will depend on the product or products a consumer bought, whether proof of purchase is provided and the total number of valid claims that are filed overall, the site shares.
Related Reading: CVS Eye Drops Lawsuit Says Contaminated Products Can Cause Infection, Blindness
According to the settlement website, class members who submit a claim form with valid proof of purchase may receive a cash payment equal to the amount they paid multiplied by the item’s corresponding time-discount rate, outlined on this page.
Per the website, consumers who file a claim form without proof of purchase will be asked to list the product or products they bought during the relevant period and the corresponding date of purchase, capped at three items. These class members will be eligible to receive a pro-rated cash payout adjusted to reflect the time-discount rate and approximate retail price for each item, the site states. Payment amounts will be determined after settlement benefits are allocated to those with proof of purchase, court documents relay.
Class members who believe they bought items through their enrollment in CVS’s ExtraCare program may provide their ExtraCare rewards card number or associated phone number on their claim form so the settlement administrator can reference the program’s records as potential proof of purchase.
The site adds that consumers may file a claim form for purchases both with and without proof. All CVS settlement payments are subject to reduction on a pro rata basis if necessary, court documents note.
The court will decide whether to grant final approval to the CVS settlement at a hearing on August 18, 2025. The website says that should the deal receive ultimate court approval, payouts will be issued to eligible class members within 60 days of the date the settlement goes into effect.
The CVS class action lawsuit alleged that the pharmacy chain failed to warn consumers about the health risks posed by the potentially contaminated eye drops, which were recalled by foreign manufacturer Kilitch Healthcare India Limited after unsanitary conditions were reportedly discovered at the production facility. As part of the CVS settlement, the company has agreed not to knowingly purchase products from the Indian manufacturer, under its current ownership, through December 2034, court documents say.
Did you know that some class action settlements require no proof to submit a claim? Check out the latest open class action settlements.
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