Toyota Bluetooth Settlement Ends Class Action Lawsuit Over Alleged Echo Defect

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A class action settlement will resolve a consolidated lawsuit that claimed a defect plaguing the hands-free phone system in certain 2014-2019 Toyota vehicles can cause an echo on the other end of the line when a driver makes or receives a call using the feature.

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The court-authorized website for the Toyota hands-free phone system class action settlement, which covers over 1.8 million vehicles, can be found at ToyotaEchoSettlement.com.

The settlement agreement resolves the Toyota class action lawsuit, which claimed the automaker failed to warn consumers about the apparent echo defect inherent in the following vehicles:

• 2014-2019 4Runner vehicles;
• 2015-2018 Avalon vehicles;
• 2015-2018 Avalon HV vehicles;
• 2014-2019 Highlander vehicles;
• 2014-2019 Highlander HV vehicles;
• 2016-2018 Mirai vehicles;
• 2016-2019 Prius vehicles;
• 2017-2019 Prius Prime vehicles;
• 2015-2019 Prius V vehicles;
• 2014-2019 Sequoia vehicles;
• 2015-2017 Sienna vehicles;
• 2014-2019 Tacoma vehicles;
• 2014-2019 Tundra vehicles;
• 2015 Venza vehicles; and
• 2018-2019 Yaris vehicles.

The Toyota settlement covers a class of individuals or entities that, at any time as of August 18, 2025, owned, purchased or leased one of the vehicles listed above in Arizona, California, Colorado, Georgia, Illinois, Minnesota, Missouri, New York, Ohio, Oregon or Washington.

According to the official Toyota Bluetooth echo settlement website, eligible class members do not have to do anything to participate in the deal.

Related Reading: Hands-Free Phone System in Certain Toyota Vehicles Is ‘Virtually Unusable’ Due to Echo Defect, Class Action Alleges

Under the terms of the settlement, which provides injunctive relief only, Toyota has created an outreach program designed to inform consumers about the alleged echo issue and explain how to fix it by adjusting the volume settings on their cell phone and in their vehicle, the website says.

As part of the outreach program, Toyota has established a website—ToyotaVolumeAdjustmentProtocol.com—that provides detailed instructions, including a video, about the volume adjustment procedure, the site states.

The settlement website shares that Toyota will directly notify current owners or lessees by mail or email with information about the alleged echo problem, volume adjustment instructions and relevant QR codes.

Per the site, the outreach program includes an interactive voice response phone number, which consumers can call to hear answers to commonly asked questions, and social media ads that give details about the Toyota settlement and direct class members to the volume adjustment website.

Related Reading: Toyota Hit with Another Class Action Over Alleged Phone System Echo Defect

Instructions for the volume adjustment procedure will also be made available to Toyota dealers, the website adds.

The Toyota settlement received preliminary approval from the court on June 27, 2025. Next, the court will determine whether to grant final approval to the terms of the deal at a hearing on March 2, 2026.

According to the site, should the settlement be ultimately approved, class members will release Toyota from liability for injunctive relief but will not waive any claims for monetary or statutory damages, personal injury or wrongful death.

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