‘Slack-Fill Scam’: Class Action Claims Packages of Lily’s Chocolate Covered Almonds Are Underfilled

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A proposed class action claims Lily’s-brand “Milk Chocolate Style Covered Almonds” are worth less than consumers are led to expect because packages of the product are “more than 60% empty.”

The 31-page lawsuit alleges the product’s maker, Lily’s Sweets, has orchestrated a “slack-fill scam” by underfilling bags of chocolate-covered almonds “for no lawful reason,” essentially “dup[ing] unsuspecting consumers across America to pay premium prices for empty space.”

According to the case, the Lily’s almonds package does not provide consumers with “any meaningful understanding” of the amount of product inside, and shoppers are unable to tell that the opaque bag is inadequately filled until after they’ve purchased the snack and opened the bag.

The suit claims Lily’s has underfilled the chocolate-covered almonds bags “to save money (by not filling the containers)” and trick customers into buying its product over those made by competitors.

Slack-fill is the difference between a container’s actual capacity and the volume of product inside, and nonfunctional slack-fill is the empty space in a container that is underfilled “for illegitimate or unlawful reasons,” the suit states. The case contends that although there are lawful reasons for a food package to be underfilled—such as protection, requirements for the machines used during filling, product settling during shipping, a specific packaging function, or a reusable container—the Lily’s product does not meet any of these exceptions.

The lawsuit looks to represent anyone who purchased the Lily’s Milk Chocolate Style Covered Almonds in the United States for personal use, and not for resale, at any time in the last four years.

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