RoC Retinol Rinse-Off Cleanser Does Not Provide the Promised Skincare Benefits, Class Action Lawsuit Claims

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A proposed class action lawsuit alleges that RoC Retinol Correxion Deep Wrinkle Serum Cleanser fails to deliver the promised skincare benefits associated with retinol.

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The 25-page RoC skincare lawsuit explains that because the retinol rinse-off cleanser is designed to be applied and washed off immediately, there is minimal contact between retinol and the skin. According to the suit, retinol—commonly used in cosmetics for its potential anti-aging properties—requires “long-term, consistent exposure to the skin” to work. By design, rinsing off the product soon after applying it prevents any meaningful contact with the skin, the case claims.

“Washing off retinol within seconds after application means the retinol will not and cannot provide the advertised benefits,” the complaint asserts.

The filing contends that RoC has exploited consumers’ lack of understanding about retinol products and misled them into believing the rinse-off cleanser would provide the skincare benefits associated with the purportedly anti-aging ingredient.

In addition, the lawsuit alleges that the company has failed to appropriately package, ship or store the retinol products, which require strict storage conditions to remain effective. Per the suit, the items must be stored in aluminum tubes under controlled atmospheric conditions to eliminate exposure to heat, light and trace metals.

“RoC does not properly package, ship or store the subject retinol product,” the case charges. “As a result, by the time a consumer purchases the subject products, the retinol is no longer active.”

The lawsuit looks to represent anyone in the United States who purchased the RoC retinol rinse-off cleanser within the applicable statute of limitations period.

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