Nuance Communications Settles Lawsuit Over MOVEit Data Breach for $8.5 Million

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Nuance Communications has agreed to pay an $8.5 million settlement to resolve multidistrict litigation over a May 2023 data breach involving third-party file transfer service MOVEit.

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The Nuance data breach settlement received preliminary approval from United States District Judge Allison D. Burroughs on August 14, 2025.

The deal covers a class of approximately 1,225,054 individuals in the United States whose personal information was included in the files impacted by the MOVEit data breach, which occurred between May 27 and May 31, 2023, as it related to Nuance.

To receive benefits from the deal, eligible class members must submit a timely, valid claim form by mail or online through the Nuance class action settlement website once it is launched.

ClassAction.org will update this page when the official Nuance settlement website is established.

According to the 11-page preliminary approval order, consumers will have until December 24, 2025 to file a Nuance settlement claim form.

As part of the deal, class members who submit a timely, valid claim form are eligible to receive two years of medical data monitoring, credit monitoring and identity theft protection services at no cost, the settlement agreement says.

Related Reading: What is multidistrict litigation?

In addition, consumers may file a claim for reimbursement of up to $2,500 per person for “ordinary” monetary losses that were incurred as a result of the data breach and are supported by documentation, the agreement shares. Court documents state that qualifying expenses may include bank fees, phone or data charges, postage, gas, credit monitoring or identity theft insurance costs, and other miscellaneous expenditures.

As part of this benefit, class members can also make a claim for up to four hours of lost time spent remedying issues related to the incident, at a rate of $25 per hour, the settlement agreement adds.

Furthermore, the agreement relays that consumers may submit a claim form for reimbursement of up to $10,000 for documented “extraordinary” losses that were “more likely than not” caused by the incident and occurred between May 31, 2023 and the claims deadline. Qualifying losses include expenses that have not been reimbursed and are not covered by the aforementioned benefit, the document says. Extraordinary losses may include those related to fraud or identity theft, professional fees (lawyers, accountants, etc.) and fees for credit repair services.

Related Reading: More Than One Million People Impacted by 2023 Nuance Communications Data Breach, Class Action Says

Alternatively, class members may forgo reimbursement of ordinary or extraordinary losses in favor of a pro-rated cash payment of up to $100, the agreement shares. The final payout amount will depend on how many valid claims are filed, court documents note.

The court will determine whether to grant final approval to the terms of the Nuance settlement at a hearing on March 31, 2026. Settlement payments will be issued to eligible class members only if the deal is ultimately OK’d by the court and becomes final, the agreement says.

According to the lawsuit against Nuance, the artificial intelligence software company was one of thousands of MOVEit clients impacted by the cyberattack. The Nuance data breach lawsuit asserted that the incident exposed individuals’ names, details of radiology studies, medical providers, dates of service, facility names, Social Security numbers and other confidential data.

Court documents point out that litigation is still ongoing against MOVEit’s licensor, Progress Software Corporation.

Head to ClassAction.org’s settlements page for a complete list of data breach settlements.