Kia Window Regulator Settlement Offers Refunds for Repairs, Replacements

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Kia has agreed to a class action settlement to resolve a lawsuit that alleged certain 2016-2017 Optima and 2017 Sportage vehicles were equipped with faulty automatic window regulators whose drums and/or gears could separate or break and cause a car’s power windows to become inoperable. 

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The Kia window regulator class action settlement received preliminary approval from the court on June 8, 2026. Eligible to participate in the settlement are all United States and District of Columbia residents who presently own or lease, or previously owned or leased, certain 2016-2017 model year Kia Optima and/or 2017 Kia Sportage vehicles, as identified by the car’s vehicle identification number (VIN). 

Kia settlement class members can head to this page and enter their car’s VIN to check whether they’re eligible for the class action settlement. 

The official court-approved website for the Kia settlement can be found at KiaWindowRegulatorSettlement.com. 

Class members who submit a timely, valid claim form can receive reimbursement for out-of-pocket costs for parts and labor for a window regulator repair—that is, for one or more power windows that do not roll up or down—performed at an authorized Kia dealership or at a reputable third-party repair facility. 

The settlement will provide the following percentages of reimbursement based on the vehicle’s mileage at the time of the out-of-warranty failure: 

·      Less than 35,000 miles: 100 percent of the amount paid, up to $400;

·      35,001 to 55,000 miles: 80 percent of the amount paid, up to $320;

·      55,001 to 75,000 miles: 60 percent of the amount paid, up to $240;

·      75,001 to 125,000 miles: 45 percent of the amount paid, up to $180; and

·      125,001 miles or more: 40 percent of the amount paid, up to $160.

In lieu of reimbursement for out-of-pocket window regulator repairs, class members who currently own or lease an eligible Kia vehicle can submit a claim form for a $40 dealer service card, which can be used for any service, merchandise or parts purchased at an authorized Kia dealer’s service department within six months of issuance. 

To receive reimbursement from the settlement, class members must submit documentation, such as a repair order, that states the vehicle’s VIN, identifies a window regulator repair and lists the vehicle’s mileage at the time of the repair, as well as the date of the repair, cost of the repair and proof of payment. 

To receive a dealer service card, class members must submit proof of current lease or ownership of an eligible Kia Optima or Sportage.

To submit a Kia settlement claim form online, class members can head to this page and, after selecting “I agree,” enter the class member ID found on their settlement notice. Alternatively, class members can download a PDF claim form to print, fill out and mail to the settlement administrator.

Kia window regulator claim forms must be submitted online or by mail by November 23, 2026.

The court will determine whether to grant final approval to the Kia window regulator settlement following a hearing on January 7, 2027. Settlement benefits will begin to be distributed after the deal receives final approval and any appeals are resolved. 

The class action lawsuit against Kia alleged that the automaker equipped certain 2016-2017 Optima and 2017 Sportage vehicles with defective automatic window regulators whose drums/gears could separate or break, which could lead to an inoperable window regulator and the overall malfunction of the power window system. According to the case, the Kia power window regulator problem posed a significant safety risk, particularly in the event of a crash in which a vehicle’s window could serve as a means for an occupant to escape a vehicle. 

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