Cornwell Quality Tools Settlement Offers Credit Monitoring, Reimbursement to 2022 Data Breach Victims

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Cornwell Quality Tools has agreed to settle a class action lawsuit over a September 2022 data breach by offering credit monitoring, cash payments and reimbursements to affected customers.

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The Cornwell Quality Tools class action settlement received preliminary approval from the court on July 15, 2025 and covers approximately 11,884 individuals in the U.S. whose personally identifiable information was affected in the data breach, including those who received notice about the breach from Cornwell.

The court-approved website for the Cornwell Quality Tools settlement can be found at CQTDataSettlement.com.

Cornwell Quality Tools settlement class members who submit a timely, valid claim form will be able to receive credit monitoring services, as well as either reimbursement for ordinary and extraordinary out-of-pocket losses or a flat cash payment of $50, the website says.

Related Reading: Cornwell Quality Tools Data Breach 2025

Per the settlement website, ordinary out-of-pocket losses may be claimed for up to $500 in reimbursement and include unreimbursed losses that are fairly traceable to the data breach, such as:

• Bank fees;
• Cell phone charges (if charged by the minute);
• Data charges (if charged by the amount of data used);
• Long-distance phone charges;
• Credit reporting or monitoring fees;
• Charges for identity theft insurance products;
• Postage or gasoline for local travel; and
• Up to three hours of time spent dealing with the effects of the data breach, compensated at a rate of $20 per hour.

Extraordinary out-of-pocket losses, the website states, are losses related to actual identity theft, fraud or similar criminal victimization that were likely caused by the data breach, are not covered by the ordinary losses category and for which the class member has already exhausted other reasonable avenues of reimbursement or mitigation.

Class members who submit a claim for ordinary or extraordinary losses must provide reasonable documentation of each loss with their claim, the settlement website states. These claims are mutually exclusive from the $50 cash payment, meaning class members cannot submit a claim for ordinary or extraordinary loss reimbursement and the cash payment.

The credit monitoring services offered by the Cornwell Quality Tools settlement are available to all class members and can be paired with any other available claim. Per the website, these services include two years of three-bureau credit monitoring and fraud protection services, along with $1 million insurance protection.

To submit a claim form online, class members can visit this page and log in with the unique ID and PIN found in their copy of the settlement notice.

Alternatively, a PDF of the claim form is available to print, fill out and mail back to the address listed at the bottom of the final page.

All claim forms must be submitted online or postmarked no later than November 27, 2025.

Additionally, Cornwell Quality Tools has agreed, as part of the class action settlement, to strengthen its security measures and cybersecurity network.

A hearing is scheduled for November 19, 2025 to determine whether the settlement will receive final approval from the court. Settlement benefits will begin to be distributed to class members only after final approval is granted and any appeals are resolved.

The Cornwell Quality Tools class action lawsuit claimed that Cornwell failed to protect its customers’ personally identifiable information from a data breach that occurred on September 22, 2022.

Head to ClassAction.org’s settlements page for a complete list of data breach settlements.