Class Action: HEI Hospitality’s Guest Shuttle Services Are Not ADA-Compliant

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A Pennsylvania wheelchair user has filed a proposed Americans with Disabilities Act (ADA) class action against hotel operator HEI Hospitality in which she claims the company’s complimentary shuttle services are not wheelchair accessible. The complaint states that at least 10 other properties operated by the defendant across the country offer guest transportation services, but allegedly offer no equivalent service to those who use wheelchairs or scooters.