Class Action Claims Dangerous Defect Causes Bugaboo Giraffe Highchairs to Fall Apart

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A proposed class action lawsuit claims that Bugaboo Giraffe highchairs suffer from a defect that can cause the product’s front legs to separate from the frame and potentially cause severe injury to a child sitting in the chair.

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The 25-page lawsuit states that the screws that secure the front legs of the Bugaboo Giraffe highchairs are defective and are prone to loosen and fall out, which can cause the front legs to detach and the highchair to fall over. Most commonly, the suit claims, the defect manifests when a child seated in the highchair presses on the footrest.

The case says that the defect actively puts children at risk of falling and incurring serious physical and psychological harm.

Despite this, the filing claims, the Giraffe highchairs, which reportedly retail for more than $400, continue to be advertised as safe, high-quality, reliable and durable products—qualities that consumers seek in products they will use with or around their children.

The complaint alleges that defendant Bugaboo North America, Inc. should have been aware of the screw and chair leg defect well before the Giraffe highchairs went to market, as the company performed extensive pre-sale stress and endurance testing, the filing notes. Per the lawsuit, Bugaboo also collects and analyzes customer complaint data and repair data from authorized repair services, which should have further revealed the defect.

Additionally, the filing writes that Bugaboo was definitively aware of the defect at least as early as December 2024, due to a complaint sent in by the plaintiff. By February 2025, the lawsuit says, several other consumer reports of the same issue had been sent to the Consumer Product Safety Commission—including reports of bruising, falls, abrasions, lacerations, cuts, loss of consciousness and dispatched ambulances—which were passed on to Bugaboo.

In April 2025, Bugaboo sent out a safety update email to known customers, which stated, “If the screws connecting the chair’s legs weren’t fully tightened by the customer during setup, the screws become loose over time. In that case, the legs of the chair can detach from the frame when a baby is seated in the baby [seat] and is pushing against the footrest. This presents a falling hazard.”

The lawsuit contends that this language intentionally places the blame for the defect on customers and not on Bugaboo. However, per the complaint, Bugaboo’s instruction video for the highchair’s assembly does not show that the screws must be excessively tightened, and the chair’s maintenance instructions do not indicate that screws should be tightened or inspected before every use.

Although the company has seemingly attempted to avoid accountability for the faulty highchairs, the filing alleges that Bugaboo nevertheless tacitly acknowledged that it is at fault for the defect by offering and recommending to affected consumers the use of redesigned screws and repair kits.

On June 12, 2025, a recall of the Bugaboo Giraffe highchairs was issued by the Consumer Product Safety Commission, citing 22 individual reports of the highchair legs detaching, 13 of which the recall says led to minor injuries.

The class action lawsuit claims that the defect, repair kit and safety update sent out by Bugaboo and the recall by the Consumer Product Safety Commission make it clear that the Bugaboo Giraffe highchairs are improperly manufactured and designed, and that any claims Bugaboo made toward the products’ safety were false.

The Bugaboo class action lawsuit seeks to represent all consumers in the U.S. who purchased a Bugaboo Giraffe highchair.

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