Banner Health Settlement Resolves Class Action Lawsuit Over Alleged Disclosure of Patient Info

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Banner Health has agreed to a settlement to resolve a class action lawsuit that alleged the nonprofit medical provider embedded tracking pixels on its website that secretly disclosed patients’ private information to third parties without consent.  

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The Banner Health class action settlement received preliminary court approval on May 5, 2026. The agreement covers all individuals who had a Banner Health patient account (formerly the MyBanner patient portal) and who logged into the account using one of Banner’s web properties or applications on or between June 1, 2020 and November 22, 2023.

Court documents state that approximately 1,028,000 people are covered by the settlement.

The court-approved website for the Banner Health class action settlement can be found at BannerHealthDataSettlement.com.

Banner Health settlement class members who submit a timely, valid claim form can receive a $20 cash payment.

Additionally, all class members can enroll in one year of CyEx Privacy Shield Pro, which includes dark web monitoring, password protection, and more. The CyEx Privacy Shield Pro enrollment code found on each class member’s settlement notice will become active once the court grants final approval to the deal.

To submit a Banner Health settlement claim form online, class members can head to this page and enter the class member ID found on their copy of the settlement notice. Alternatively, class members can download a PDF claim form to print, fill out, and return by mail to the settlement administrator.

All Banner Health settlement claim forms must be submitted online or postmarked by September 5, 2026.

The court will determine whether to grant the Banner Health settlement final approval following a hearing on September 10, 2026. Compensation will begin to be distributed to class members only after final approval has been granted and any appeals have been resolved.

The Banner Health class action lawsuit alleged that the Phoenix, Arizona-based health system implemented tracking pixels on its website that transmitted patients’ personal health information to third parties—including Meta and Google—without obtaining consent.

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