$4.1M Truist Bank Settlement Ends Class Action Lawsuit Over Automated Phone Calls

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A $4.1 million settlement will resolve a class action lawsuit against Truist Bank over allegedly illegal prerecorded phone calls.

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The Truist Bank class action settlement received preliminary court approval on April 30, 2025 and covers subscribers or regular users of the 5,998 cell phone numbers that received a prerecorded call from Truist about an unrelated bank account between February 10, 2019 and August 31, 2022.

The court-approved Truist Bank settlement website can be found at TBTCPASettlement.com.

Truist Bank settlement class members will be able to receive as compensation a pro-rata, or equal-share, portion of the $4.1 million settlement fund after the payment of legal fees, administration costs and a lead plaintiff award. Payments are estimated to be approximately $440 per class member, according to the settlement website.

Class members do not need to file a claim to receive a settlement payment. If you received a settlement notice in the mail, a check will automatically be mailed to you.

A hearing is set for October 16, 2025 to determine whether the settlement will receive final approval from the court. Payments will begin to be distributed to class members only after final approval is granted and any appeals are resolved.

The Truist Bank class action lawsuit claimed that the company issued prerecorded phone calls about unrelated bank accounts to thousands of cell numbers without recipients’ consent in violation of the Telephone Consumer Protection Act.

Did you know that some class action settlements require no proof to submit a claim? Check out the latest class action settlements.