$117.5M Comcast Settlement Ends Class Action Lawsuit Over October 2023 Cyberattack

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Comcast has agreed to a massive $117.5 million settlement to resolve a consolidated class action lawsuit alleging the internet and mobile services provider failed to implement proper cybersecurity measures to safeguard sensitive consumer information, leading to an October 2023 data breach.

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The Comcast class action settlement received preliminary approval from the court on January 16, 2026 and covers approximately 31,658,000 individuals residing in the United States and its territories who were sent an individual notice from Comcast informing them of the October 2023 data breach.

ClassAction.org will update this page when the official Comcast data breach website is live.

According to the agreement, Comcast settlement class members who submit a valid, timely claim form will have multiple options for reimbursement.

Those who submit with their claim form documented proof of out-of-pocket losses stemming from the October 2023 data breach are eligible to receive a cash payment of up to $10,000 as reimbursement. The agreement outlines that losses must have been incurred on or after October 16, 2023 in relation to the data breach, and reimbursable expenses include those related to identity theft, fraud, falsified tax returns, credit report costs, costs to freeze credit, and credit monitoring costs, among other expenses.

In addition to claims for out-of-pocket losses, Comcast settlement class members may also file a claim for up to five hours of lost time spent remedying issues related to the data breach at a rate of $30 per hour. This reimbursement, the agreement notes, is subject to the same $10,000 cap outlined in the documented-loss payout option.

In place of an out-of-pocket loss and lost time payment, class members may instead file a claim to receive an alternative one-time cash payment of approximately $50.

The settlement agreement reports that class members will have options for how they receive their cash payout, including via check and “at least one option” for electronic payment.

Per the proposed benefits plan, the final amount each class member receives will be determined by the total number of valid claims filed and what remains in the net settlement fund after the payment of attorneys’ fees, lead plaintiff service awards and settlement administration costs.

Finally, in addition to any monetary benefits, the settlement agreement reports that all class members will be eligible to receive identity defense and restoration services from CyEx.

Once the court-approved Comcast settlement website is live, the settlement administrator will publish information on how consumers may file their claim form and any other pertinent information related to receiving settlement benefits.

ClassAction.org will update this page with more information about how to file a claim form as it is released by the settlement administrator.

The settlement agreement preliminarily lists that claim forms must be submitted by August 14, 2026.

The court will determine whether to grant final approval to the Comcast data breach settlement at a hearing currently set for July 7, 2026. Compensation will begin to be distributed to consumers only after final approval is granted and any appeals are resolved.

The Comcast class action lawsuit, into which two dozen class action cases were consolidated, alleged that the sensitive information of over 36 million Xfinity customers was exposed during what was a supposedly preventable cyberattack between the approximate dates of October 16, 2023 and October 19, 2023. The lawsuit references the cause of the data breach as a previously unknown “vulnerability” in the systems of Citrix—the provider of cloud computing software used by Comcast—that was announced by Citrix prior to the onslaught of the breach.

Did you know that some class action settlements require no proof to submit a claim? Check out the latest class action settlements.