$1.9M+ Comerica Bank Settlement Ends Class Action Lawsuit Over California Way2Go Prepaid Debit Card Disputes

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A more than $1.9 million settlement will resolve a class action lawsuit that alleged Comerica Bank and Conduent State & Location Solutions, Inc. unlawfully denied  California Way2Go cardholders’ unauthorized transaction disputes, apparently due to conflicting information.

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The Comerica and Conduent class action settlement received preliminary approval from the court on August 12, 2025.

The class action settlement covers any holder of a California Way2Go prepaid Mastercard who, on or before December 10, 2024, was denied reimbursement for an unauthorized transfer on their account despite Conduent’s records not indicating any first-party fraud or a dispute over the quality of a good or service. The dispute denial must be marked by the letter codes FRD7-GO-Deny-Conflicting or FRD7-DenyConflicting Info in the defendants’ systems to be included in the settlement, court documents specify.

The court-approved website for the Comerica and Conduent California Way2Go settlement can be found at CAUnauthorizedTransactionsSettlement.com.

No action is required on the part of Comerica and Conduent settlement class members to receive a pro-rata, or equal-share, piece of the $1,956,000 settlement fund. The money will be distributed by mailed check, unless a class member elects an alternate payment form.

To select an electronic payment method, class members must visit this page and enter the unique notice ID and PIN found in their copy of the settlement notice.

If a class member needs to update their mailing address, they can visit this page of the website and log in with their notice ID and PIN.

Settlement class members can receive an estimate of the total amount they might receive from the settlement here, using their ID and PIN to log in.

A hearing is scheduled for December 11, 2025 to determine whether the settlement will receive final approval from the court. Payments will begin to be distributed to class members only after final approval has been granted and any appeals have been resolved.

The Comerica and Conduent class action lawsuit charged that the companies wrongfully denied the unauthorized transaction disputes of California Way2Go prepaid Mastercard holders by claiming they had received conflicting information.

Did you know that some class action settlements require no proof to submit a claim? Check out the latest open class action settlements.