Tallahassee Memorial Healthcare Settlement Ends Pixel Data Sharing Class Action Lawsuit

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Tallahassee Memorial Healthcare has agreed to a settlement offering cash and credit monitoring to resolve a class action lawsuit that alleged the healthcare system recorded and shared sensitive patient information to third parties such as Facebook and Google by way of embedded tracking pixels on its patient portal site.

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The Tallahassee Memorial Healthcare settlement received preliminary approval from the court on September 11, 2025 and covers any Tallahassee Memorial patient who had an active patient portal account between December 29, 2019 and December 31, 2024. Court documents indicate that approximately 52,000 individuals are covered by the Tallahassee Memorial Healthcare privacy settlement.

The court-approved website for the Tallahassee Memorial Healthcare data sharing settlement can be found at TallahasseePixelSettlement.com.

Per the settlement website, TMH settlement class members who submit a timely, valid claim form are eligible to receive a one-time cash payment of $17. Class members may elect to receive their payout via check or electronic payment, the agreement adds, and all checks must be cashed within 90 days after issuance before expiration

In addition to a cash payout, the settlement site adds that all TMH class members are also eligible to enroll in two free years of CyEx Financial Shield Complete, which includes one-bureau credit monitoring.

To submit a claim form online, class members can head to this page and enter the unique ID and PIN found on their copy of the settlement notice. Alternatively, class members can download a PDF of the claim form from the settlement website, complete it, and return it by mail to the address of the settlement administrator on the second page of the document.

All TMH settlement claim forms must be submitted online or postmarked by February 9, 2026.

The court will decide whether to grant final approval to the TMH settlement at a hearing on March 2, 2026. Compensation will begin to be distributed only after final approval is granted and all appeals are resolved.

The Tallahassee Memorial Healthcare class action lawsuit alleged that the healthcare provider embedded tracking pixels on its  patient portal website  that supposedly transmitted personal patient information to third parties, including Facebook and Google, in violation of the Florida Security of Communications Act and the Electronic Communication Privacy Act.

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