See Tickets Hit with Class Action Over Months-Long 2023 Data Breach [UPDATE]
Last Updated on September 19, 2024
Peterson v. Vivendi Ticketing US LLC
Filed: September 11, 2023 ◆§ 2:23-cv-07498
See Tickets faces a class action over its alleged failure to safeguard consumers’ sensitive information from a months-long data breach in 2023.
September 18, 2024 – See Tickets Data Breach Lawsuit Settled for $3.25M
See Tickets has agreed to settle the proposed class action lawsuit detailed on this page for $3,250,000, and the time has come for eligible individuals to submit claims for compensation.
Want to stay in the loop on class actions that matter to you? Sign up for ClassAction.org’s free weekly newsletter here.
The settlement, which the court preliminarily approved on June 20, 2024, covers anyone in the United States whose information was accessed in the 2023 See Tickets data breach and received notice of the incident from the company.
Class members have until October 20, 2024 to file a claim, which they can submit through the official settlement website—SeeTicketsUSDataIncidentSettlement.com.
To submit a claim, head to this page and enter the class member ID found in the settlement notice you were emailed. If you lost or did not receive a notice, or if you have any questions regarding the deal, contact the settlement administrator on this page.
Class members who file timely, valid claims can receive up to $2,000 for documented, ordinary out-of-pocket expenses incurred as a result of the data breach. They can also get reimbursed for up to $5,000 in documented, extraordinary expenses incurred from identity theft more likely than not caused by the See Tickets cyberattack.
Covered individuals may also file a claim for either three years of free credit monitoring services or a pro-rated cash payment of up to $100. California residents will be entitled to an additional $100, the settlement site says.
Also as part of the deal, See Tickets has agreed to make certain improvements to its data security.
A final approval hearing is slated for December 16, 2024. Compensation will begin to go out to consumers if and when the See Tickets settlement is given final approval and any appeals are resolved.
Are you owed unclaimed settlement money? Check out our class action rebates page full of open class action settlements.
See Tickets faces a proposed class action over its alleged failure to safeguard consumers’ sensitive information from a months-long data breach the ticketing service announced in August 2023.
Want to stay in the loop on class actions that matter to you? Sign up for ClassAction.org’s free weekly newsletter here.
The 39-page data breach lawsuit says that between February 28 and July 2, 2023, unauthorized parties inserted “malicious code” into the checkout pages of SeeTickets.com and SeeTickets.us, allowing them to access certain payment card information belonging to customers who made purchases on the websites throughout this time frame.
According to the case, the data breach exposed over 323,498 customers’ names, addresses, zip codes, payment card numbers, card expiration dates and CVV numbers.
The filing contends that the cyberattack was a result of See Tickets’ “inadequate” cybersecurity practices, which fell short of federal and industry standards. For example, the defendant failed to properly monitor its computer systems for suspicious activity, the complaint alleges.
“At the very least, Defendant chose not to invest in the technology to encrypt payment card data at point-of-sale to make its customers’ data more secure, despite already having just experienced a similar data breach only months before,” the case says, noting that payment card data belonging to over 400,000 consumers was reportedly compromised in a cyberattack See Tickets reported in October 2022.
Although See Tickets claims to have discovered the breach in May 2023, it was unable to stop the unauthorized access until July, the filing shares. The company then waited until September 6 to inform affected individuals of the incident, the suit says.
“Armed with the Private Information accessed in the Data Breach, and an eighteen-month head start, data thieves can commit a variety of crimes including, e.g., making fraudulent purchases and committing identity theft such as opening new financial accounts in Class Members’ names,” the case stresses.
The plaintiff, a Michigan resident who received notice that her personal information was exposed in the breach, claims that the credit card she used to purchase tickets through one of the defendant’s websites has since been used to make fraudulent purchases totaling roughly $1,000.
The lawsuit looks to represent anyone in the United States whose private information was subject to the data breach announced by See Tickets on or about September 6, 2023.
Want to stay in the loop on class actions that matter to you? Sign up for ClassAction.org’s free weekly newsletter here.
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