Prime Healthcare Settlement Ends Class Action Lawsuit Over Alleged Data Disclosure

New to ClassAction.org? Read our Newswire Disclaimer

Prime Healthcare Services, Inc. has agreed to a class action settlement to resolve a lawsuit that alleged the health system and hospital operator unlawfully transmitted patients’ confidential information to third parties via tracking pixels in certain Prime Healthcare web properties.

Don’t miss out on class action settlement news like this. Sign up for ClassAction.org’s free weekly newsletter.

The Prime Healthcare class action settlement received preliminary approval from the court on September 22, 2026. The court-authorized Prime Healthcare class action settlement website can be found at PHSettlement.com.

Eligible for the settlement are all patients of Prime Healthcare and the relevant hospitals (listed below) who accessed and/or utilized any of the Prime Healthcare web properties at issue from November 1, 2019 through the date all tracking pixels were definitively removed from the respective Prime Healthcare web property for each hospital.

The relevant Prime Healthcare hospitals, web properties, and time periods covered by the class action settlement are:

• Centinela Hospital Medical Center (https://CentinelaMed.com/) between November 1, 2019 and January 27, 2023;
• Chino Valley Medical Center (https://CVMC.com/) between November 1, 2019 and March 9, 2023;
• Desert Valley Hospital (https://DVMC.com/) between November 1, 2019 and January 18, 2023;
• Encino Hospital Medical Center (https://EncinoMed.org/) between November 1, 2019 and February 1, 2023;
• Harlingen Medical Center (https://HarlingenMedicalCenter.com/) between November 1, 2019 and December 16, 2022;
• Paradise Valley Hospital (https://ParadiseValleyHospital.net/) between November 1, 2019 and November 30, 2022;
• San Dimas Community Hospital (https://SanDimasHospital.com/) between November 1, 2019 and March 9, 2023;
• Shasta Regional Medical Center (https://ShastaRegional.com/) between November 1, 2019 and October 18, 2023;
• Sherman Oaks Hospital (https://ShermanOaksHospital.org/) between November 1, 2019 and February 1, 2023;
• Alvarado/UC San Diego Health (https://AlvaradoHospital.com/) between November 1, 2019 and October 12, 2022;
• Dallas Medical Center (https://DallasMedCenter.com/) between November 1, 2019 and November 17, 2022;
• Dallas Regional Medical Center (https://DallasRegionalMedicalCenter.com/) between November 1, 2019 and November 17, 2022;
• Garden City Hospital (https://GCH.org/) between November 1, 2019 and November 30, 2022;
• Huntington Beach Hospital (https://HBHospital.org/) between November 1, 2019 and February 3, 2023;
• Knapp Medical Center (https://KnappMed.org/) between November 1, 2019 and December 16, 2022;
• Lower Bucks Hospital (https://LowerBucksHosp.com/) between November 1, 2019 and December 22, 2022;
• North Vista Hospital (https://NorthVistaHospital.com/) between November 1, 2019 and August 15, 2023;
• Roxborough Memorial Hospital (https://RoxboroughMemorial.com/) between November 1, 2019 and December 22, 2022;
• Saint Clare’s Health (https://SaintClares.com/) between November 1, 2019 and March 28, 2023;
• Southern Regional Medical Center (https://SouthernRegional.org/) between November 1, 2019 and January 31, 2023;
• St. Joseph Medical Center (https://STJosephKC.com/) between November 1, 2019 and June 15, 2023;
• St. Mary’s General Hospital (https://SMH-NJ.com/) between November 1, 2019 and December 28, 2022;
• Suburban Community Hospital (https://SuburbanHosp.org/) between November 1, 2019 and December 22, 2022;
• West Anaheim Medical Center (https://WestAnaheimMedCtr.com/) between November 1, 2019 and January 27, 2023;
• Providence Medical Center (https://ProvidenceKC.com/) between November 1, 2019 and June 20, 2023;
• Mission Regional Medical Center (https://MissionRMC.org/) between November 1, 2019 and December 16, 2022;
• East Liverpool City Hospital (https://ELCH.org/) between November 1, 2019 and February 10, 2023;
• Monroe Hospital (https://MonroeHospital.com/) between November 1, 2019 and January 27, 2023; and
• Prime Healthcare (https://PrimeHealthcare.com/) between November 1, 2019 and July 1, 2023.

Included in the settlement class are two subclasses:

• The “patient portal subclass” consists of approximately 94,680 Prime Healthcare patients who accessed and/or utilized one of Prime Healthcare’s patient portals associated with any of the Prime Healthcare web properties; and
• The “email subclass” consists of approximately 134,726 individuals who were seen at one of the relevant hospitals in California, which include Paradise Valley Hospital, Desert Valley Hospital, Centinela Hospital Medical Center, Encino Hospital Medical Center, Sherman Oaks Hospital, Chino Valley Medical Center, San Dimas Community Hospital, Shasta Regional Medical Center, Alvarado/UC San Diego Health, West Anaheim Medical Center, and Huntington Beach Hospital, from November 1, 2021 through the respective class period end date for each hospital, and provided Prime Healthcare with their email address.

Class members in the patient portal and email subclasses do not need to file a claim form to receive one year of CyEx Medical Shield Pro, which includes dark web monitoring, national provider identifier monitoring, medical record number monitoring, real-time authentication alerts, security freeze assistance, victim assistance, and identity theft insurance.

Activation codes and enrollment instructions were sent to members of the subclasses with the settlement notice. Class members can visit this page and enter their 16-digit activation code to enroll in Medical Shield Pro.

The deadline to enroll in Medical Shield Pro is April 20, 2027. 

In addition, members of the patient portal subclass can file a timely, valid claim form to receive a $20 cash payment.

To file a Prime Healthcare settlement claim form online, members of the patient portal subclass can head to this page and enter the class member ID found on their copy of the settlement notice. Alternatively, patient portal subclass members can download a PDF claim form to print, complete, and return by mail to the settlement administrator.

All Prime Healthcare settlement claim forms must be submitted online or postmarked by December 21, 2026.

The court will determine whether to grant final approval to the Prime Healthcare class action settlement following a hearing on March 9, 2027. Cash benefits will begin to be made available to class members only after final approval has been granted and any appeals have been resolved.

The Prime Healthcare class action lawsuit alleged that the healthcare company, which operates hospitals across multiple states, disclosed patients’ personal information to third parties via embedded tracking pixels in certain web properties, in violation of the Electronic Communications Privacy Act, California Invasion of Privacy Act, California Confidentiality of Medical Information Act, and Comprehensive Computer Data Access and Fraud Act.

Did you know that some class action settlements require no proof to submit a claim? Check out the latest open class action settlements.