NY Marketing Research Firm Facing Suit from Ad-Hoc Interviewers

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Marketing research firm Opinion Access Corp., as well as its president and CEO, have been hit with a lawsuit from current and former “ad-hoc interviewers” who allege the company violated both federal and New York labor laws. The plaintiffs claim they were hired to call consumers to conduct surveys and gather information for third-party clients. As a condition of their jobs, the suit claims, the interviewers had to train for nearly 20 hours before starting work – but were never paid for this time. The suit also claims proposed class members worked up to 50 hours a week without properly calculated overtime pay, weren’t compensated for all hours worked, and were illegally docked for short breaks. The plaintiffs also claim they weren’t given “call-in” pay when they showed up for work only to be sent home and were never given proper wage statements.