Francesca’s Settlement Resolves Data Breach Lawsuit Over January 2023 Cyberattack

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Francesca’s has agreed to settle a class action lawsuit over a January 2023 data breach that may have exposed the personal information of the retailer’s customers and current and former employees.

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The court-authorized website for the Francesca’s data breach settlement can be found at FrancescasDataSettlement.com.

The deal with Francesca’s Acquisition LLC covers all United States residents whose personal information was compromised in the data breach, about which the retailer sent notice on or after September 25, 2023.

To receive cash benefits from the Francesca’s class action settlement, eligible class members must submit a valid claim form online or by mail by November 10, 2025.

Head to this page to file a Francesca’s settlement claim form online. Alternatively, you can download a PDF claim form from the website to print, complete and return to the settlement administrator.

Claim form submission requires a unique class member ID, which can be found on the personalized settlement notice you should have received about the deal.

According to the official Francesca’s settlement website, class members who submit a timely, valid claim form are eligible to receive reimbursement of up to $1,500 per person for “ordinary” out-of-pocket losses that were incurred as a result of the data breach and are supported by documentation. Per the site, qualifying losses may include bank fees; phone or data charges; postage; gas; fees for credit reports, credit monitoring or other identity theft insurance products purchased between January 12, 2023 and November 10, 2025; and other miscellaneous expenses.

In addition, consumers may file a claim for compensation of up to five hours of lost time spent responding to issues linked to the incident, at a rate of $25 per hour, the website says. This benefit is subject to the $1,500 per-person cap for ordinary losses, the site notes.

Related Reading: Francesca’s Facing Class Action Over January 2023 Data Breach

Class members can also submit a claim for reimbursement of up to $5,000 per person for documented “extraordinary” costs, provided the losses are unreimbursed and were more than likely caused by the data breach, the website shares. Qualifying expenses must have occurred between January 12, 2023 and November 10, 2025, and must not be covered by the aforementioned reimbursement benefits, the site adds.

Court documents relay that in lieu of receiving compensation for monetary losses or lost time, consumers who file a timely, valid claim form can opt for a $50 cash payment. Class members who were California residents at the time of the incident will receive $75, the Francesca’s settlement website states.

As part of the deal, Francesca’s will also provide all class members with two years of credit monitoring services at no cost, the site says. Consumers do not need to submit a claim form to receive this benefit, but will need to enroll using the activation code listed in the settlement notice, according to the website.

Moreover, the settlement agreement shares that Francesca’s has agreed to implement additional cybersecurity procedures in response to the incident.

The Francesca’s class action settlement received preliminary approval from the court on June 26, 2025. Next, the court will determine whether to grant final approval to the terms of the deal at a hearing set for November 13, 2025.

Francesca’s settlement benefits will be issued to eligible class members only if the deal receives ultimate court approval and after any appeals are resolved, the website notes.

According to the lawsuit against Francesca’s, an unauthorized third party gained access to the retailer’s network between January 12 and January 31, 2023. The data breach lawsuit claimed that the cyberattack exposed individuals’ full names, Social Security numbers, driver’s license numbers, dates of birth, financial account details, credit or debit card numbers and other highly sensitive information.

Head to ClassAction.org’s settlements page for a complete list of data breach settlements.