Electrolux Hit with Class Action Lawsuit Over Allegedly Exploding Frigidaire Oven Windows

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A proposed class action lawsuit alleges that the glass window built into the door of certain Frigidaire ovens is dangerously defective, as it can spontaneously explode and shatter without external impact or misuse.

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The 92-page defective product lawsuit contends that the apparent Frigidaire window defect affects several 30-inch cooking range models manufactured by Electrolux, and has been noted in hundreds of consumer reports submitted across online product forums, customer reviews and comments on the defendant’s website.

According to the complaint, the defect causes the glass window to be susceptible to sudden explosion, whether an individual is using it or not. When a Frigidaire oven window explodes, it can shoot glass fragments several feet in the vicinity of the product, and afterwards the oven is “rendered entirely useless” due to its inability to trap in heat, the case explains.

“This window is predisposed to violently burst, without warning or action on the part of the user, and when shattering during use, can send shards of burning hot glass flying,” the complaint summarizes.

The Frigidaire defect allegedly stems from a poor, cheap composition of materials used to make the glass, namely the inclusion of Nickel Sulphide into the soda lime glass window, an “less expensive” material to begin with that reduces the coefficient of thermal expansion and thermal shock resistance, with the supposed goal of cutting manufacturing costs, the filing shares.

Related Reading: Class Action Claims Frigidaire Gas Ranges Are Defective, Do Not Heat to Desired Temperature

“The expected service life of the Oven should be in the range of 13 years and Plaintiff and consumers expect that the Ovens will last that long,” the complaint states. “However, the Oven is prone to premature failure before the end of its expected service life due to the Defect.”

This aligns with the experience of the Plaintiff, a Virginia resident, who bought a Frigidaire oven in December 2020 for over $700 with other additional purchases on top of that figure, like a $160 5-year protection plan, a $26 power cord, and a $25 fee for the removal of her old oven, the lawsuit says. Less than four years later, the plaintiff woke up in the middle of the night to an “explosion” sound in her kitchen and found that the glass door of her oven had shattered.

Despite her preexisting warranty coverage, Frigidaire denied the existence of any defect, shifted the blame to consumer use, the suit attests. The company’s final offer to the plaintiff was a 10-percent discount coupon to replace the broken glass door, the case claims.

The plaintiff, along with other class members, believes that Frigidaire does know, or was reckless in not knowing, about the defect due to hundreds of consumer complaints, along with rigorous industry-standard engineering and testing about which the company boasts.

The complaint relays that the purported exploding window defect continues to affect consumers, and Electrolux has offered little as far as a remedy or refund.

“Defendant still markets and sells the Ovens, still conceals the existence of the Defect, still fails to notify consumers of the Defect and its safety implications, still fails to recall the Ovens, and still fails to cover the cost of replacing the glass once it breaks or shatters if it is outside of the one-year warranty period, despite the fact that the Defect exists at the time of sale," the suit charges.

The Frigidaire glass door class action lawsuit looks to cover all United States residents who own or owned a Frigidaire oven during the fullest period allowed by law.

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