Dollar General Charges More Than Advertised Shelf Prices at Checkout, Class Action Claims

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A proposed class action alleges DolGen Midwest, doing business as Dollar General, regularly charges customers at checkout more than the prices advertised on store shelves.

The plaintiff, an Ohio consumer who frequents Dollar General locations throughout Lorain and Cuyahoga Counties, claims in the 13-page lawsuit that he noticed the dollar store chain’s prices were often higher at the register than what was initially advertised on shelves. The plaintiff kept a record of his purchases between July 3 and September 1, 2022, finding that the discrepancies meant that Dollar General overcharged him at least $7.26, the complaint alleges.

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The filing argues that some products were marked up a few cents, like a Crystal Valley water bottle listed as $0.85 on the shelf but costing $0.95 at checkout. Other products came out to be over a dollar more expensive after they were rung up, such as a pack of Eveready batteries that jumped from $4.95 to $6, the case contends.

According to the suit, Dollar General’s alleged misconduct violates the Ohio Consumer Sales Practices Act, which prohibits companies from committing unfair or deceptive acts in connection with consumer transactions.

The case alleges Dollar General has overcharged its primarily “low-and-middle-income customers” at its approximately 943 locations throughout Ohio.

The lawsuit looks to cover anyone in Ohio who purchased merchandise at a Dollar General store in the state within the last two years.

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