Blue Ridge Rural Water Company Settlement Resolves Class Action Lawsuit Over 2024 Data Breach

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Blue Ridge Rural Water Company has agreed to a class action settlement to resolve a lawsuit that alleged the community water utility failed to safeguard personal information from a July 2024 data breach.

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The Blue Ridge Rural Water Company class action settlement received preliminary approval from the court on September 16, 2026. Eligible for the settlement are all United States residents whose personal information was impacted in the data incident affecting Blue Ridge in or around July 2024, including all who received notice of the data breach.

Court documents state that approximately 16,360 people are included in the settlement class.

The court-authorized Blue Ridge Rural Water Company data breach settlement website can be found at BlueRidgeDataSettlement.com.

Class members who submit a timely, valid claim form can receive up to $2,500 for documented, unreimbursed “extraordinary” losses incurred between July 23, 2024 and January 14, 2027 due to the Blue Ridge data breach. This benefit covers monetary losses from identity theft or fraud.

In addition, class members can submit a claim form to receive up to $500 for documented, unreimbursed “ordinary” losses incurred during the same period due to the data incident. This benefit covers costs for credit reports, credit monitoring, freezing/unfreezing credit, replacement IDs, postage to contact banks, and more.

Class members must submit proof, such as bank statements or receipts, to receive a payment for documented “extraordinary” and/or “ordinary” losses.

In lieu of any other cash payment, class members can file a claim form to receive a $50 cash payout, with no proof required.

Lastly, all class members can elect on their claim form to receive two years of three-bureau credit monitoring through CyEx Financial Shield Total, which includes financial fraud insurance and monitoring for fraud or identity theft, unauthorized financial transactions, and personal information associated with high-risk transactions.  

To submit a Blue Ridge Rural Water Company settlement claim form online, class members can visit this page and enter the login ID and PIN found on their copy of the settlement notice. Alternatively, class members can download a PDF claim form to print, complete, and return by mail to the settlement administrator.

All Blue Ridge Rural Water Company settlement claim forms must be submitted online or postmarked by January 14, 2027.

The court will determine whether to grant final approval to the Blue Ridge Rural Water Company class action settlement following a hearing on February 22, 2027. Settlement benefits will begin to be made available to class members only after final approval has been granted and any appeals have been resolved.

The Blue Ridge Rural Water Company class action lawsuit alleged that the water supplier based in Greer, South Carolina, failed to implement adequate cybersecurity measures to protect private information from a data breach that occurred on or around July 23, 2024.

Court documents state that personal information that may have been compromised in the data incident included names, Social Security numbers, and direct deposit account numbers.

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