Benefit Profiles Settlement Resolves Class Action Over April 2024 Data Breach

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Benefit Profiles, Inc. has agreed to settle a class action lawsuit over an April 2024 data breach that allegedly exposed consumers’ personal information, including names and Social Security numbers, to an unauthorized third party.

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The Benefit Profiles class action settlement received preliminary approval from the court on September 3, 2025 and covers anyone in the United States whose personal information was potentially compromised in the April 2024 Benefit Profiles data breach, including all individuals who received notice about the incident. Per the settlement agreement, there are approximately 20,530 settlement class members.

The court-authorized website for the Benefit Profiles class action settlement can be found at BenefitProfilesDataSettlement.com.

Settlement class members who submit a timely, valid claim form have a few options for reimbursement for data-breach related losses that occurred between April 3, 2024 and January 20, 2026.

Consumers seeking reimbursement for documented ordinary expenses incurred due to the data breach can receive a cash payment of up to $500, the settlement website says. Reimbursable ordinary expenses include costs resulting from fraud or identity theft, such as accountants’ fees, and expenses associated with freezing or unfreezing credit and credit monitoring.

Claim forms for documented ordinary expenses must be accompanied by documentation showing proof of the expenses, such as receipts for services prepared by a third party, the settlement site says.

Class members who submit a claim form for documented extraordinary expenses arising from the data breach can receive a cash payment of up to $2,500. Settlement class members seeking reimbursement for extraordinary losses must submit documentation proving that the loss is an actual monetary loss, was more likely than not caused by the data breach, was incurred after the data breach, and that the settlement class member already made reasonable efforts to either avoid the loss or seek reimbursement for it, the website shares.

Per the class action settlement website, an alternative cash payout of $50 is available for class members who do not submit a claim for reimbursement of ordinary or extraordinary losses stemming from the Benefit Profiles data breach.

Lastly, the class action settlement affords all class members the opportunity to enroll in two years of three-bureau credit monitoring services, which include $1 million in identity theft protection insurance, the settlement site shares.

To submit a claim form online, settlement class members can visit this page of the settlement website and enter the unique ID and PIN found on their copy of the settlement notice. Alternatively, class members can download a PDF of the claim form to print, fill out and mail back to the settlement administrator listed on the website.

Benefit Profiles settlement claim forms must be submitted online or by mail by January 20, 2026.

The court will decide whether to grant final approval to the Benefit Profiles settlement at a hearing on January 16, 2026. Compensation will begin to be distributed to class members only after final approval is granted and any appeals are resolved.

The Benefit Profiles class action lawsuit alleged that an unauthorized third party accessed an employee's email account between April 3, 2024 and April 11, 2024. The lawsuit claimed that, because of the data breach, cybercriminals were able to access private information about Benefits Profiles’ clients and employees, including their names and Social Security numbers.

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