in Newswire Published on June 10, 2024

Amazon.com Recorded Customer Service Chat Conversations Without Consent, Class Action Claims

Heinz v. Amazon.com, Inc. et al.

Filed: May 22, 2024 § 2:24-cv-00714

A proposed class action lawsuit alleges Amazon.com has unlawfully recorded consumers’ conversations with its customer service chat feature.

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Last Updated on June 10, 2024 — 9:41 AM

Kelsey McCroskey

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Kelsey works primarily on ClassAction.org’s newswire, reporting on cases as they happen.

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