$2.1M Willis-Knighton Medical Center Settlement Ends Class Action Over Alleged Transmission of Patient Info

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Willis-Knighton Medical Center has agreed to pay a $2,100,000 settlement to resolve a class action lawsuit over the alleged disclosure of patients’ personal information to Meta and Google without consent.

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The Willis-Knighton class action settlement received preliminary approval from the court on July 22, 2025 and covers anyone who was an InteliChart and/or Meditech patient portal account holder through Willis-Knighton or made a request to schedule an appointment online with the medical center from January 1, 2018 through December 31, 2023.

The court-approved website for the Willis-Knighton Medical Center class action settlement can be found at https://WKMCDataSettlement.com/.

Willis-Knighton settlement class members who submit a valid, timely claim form have several options for reimbursement, depending on their activity on the medical provider’s site.

According to settlement documents, patient account holders who requested an online appointment with Willis-Knighton are eligible to receive a one-time cash payment of $25. Any patient who accessed their Willis-Knighton InteliChart patient portal is eligible to receive a one-time cash payment of $38, and any patient who accessed their Willis-Knighton Meditech patient portal is eligible to receive a one-time cash payment of $15.

In addition to monetary reimbursement, all settlement class members with a valid claim may enroll in one year of credit monitoring and fraud protection through CyEx, court documents state.

Per the settlement agreement, settlement class members can elect to receive their monetary reimbursement via check or electronic payment, and they will have 120 days to cash their checks after the date of issuance before they expire.

As part of the class action settlement, Willis-Knighton Medical Center has also agreed to refrain from using on its web properties certain digital analytics technologies, including trackers from Google, TikTok, Pinterest, TheTradeDesk, Meta, Amazon, LinkedIn and others, for a period of two years.

To submit a Willis-Knighton settlement claim form online, class members can head to this page and enter the class member ID found on their copy of the settlement notice. Those who believe they may be a class member but did not receive a notice online or in the mail should contact the settlement administrator to confirm their identity and receive a login ID.

Alternatively, a class member can download a PDF copy of the claim form to print, fill out, and return by mail to the address listed near the top of the form:

• -Claim form for requested appointments online
• -Claim form for InteliChart patient portal
• -Claim form for Meditech patient portal

Willis-Knighton Medical Center settlement claim forms must be submitted online or by mail by December 18, 2025.

The court will determine whether to grant final approval to the Willis-Knighton settlement at a hearing on January 22, 2026. Compensation will begin to be distributed to eligible class members only after final approval is granted and any appeals are resolved.

The Willig-Knighton Medical Center class action lawsuit alleged that the healthcare provider shared the personal information of approximately 115,000 patients with Google and Meta through its website and patient portals. Per the suit, the patient data that was transmitted included, but was not limited to, names, Social Security Numbers, identification numbers, dates of birth, financial account information, credit card numbers, digital signatures, health insurance information, health histories, and contact information.

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