$1.4M Nationwide Settlement Resolves Class Action Over Allegedly Unsolicited Pet Insurance Voice Messages

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Nationwide Mutual Insurance Company has agreed to an up to $1.4 million class action settlement to resolve a lawsuit that alleged it unlawfully left unsolicited prerecorded voice messages for consumers.  

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The Nationwide TCPA settlement received preliminary approval from the court on October 22, 2025. The deal covers all consumers in the United States who, from January 2, 2021 through October 22, 2025, received one or more prerecorded voice calls on their cell phone regarding the renewal and/or expiration of their pet insurance policy with Nationwide.

The court-approved class action settlement website can be found at TCPAPetSettlement.com.

Per settlement documents, settlement class members who submit a timely, valid claim form are eligible to receive a cash payment of up to $17.50. All cash payments will be distributed by check, the settlement website says.

To submit a Nationwide claim form online, class members can head to this page of the settlement website and enter the unique ID and PIN found on their copy of the settlement notice. Alternatively, class members can download a PDF of the claim form to print, complete and return by mail to the settlement administrator.

All Nationwide TCPA settlement claim forms must be submitted online or postmarked by March 11, 2026.

A hearing to determine whether the court will grant final approval of the Nationwide Insurance settlement will be held on February 24, 2026. Compensation will begin to be distributed to class members only after final approval is granted and any appeals are resolved.

The Nationwide class action lawsuit alleged that the insurer placed to consumers unsolicited prerecorded voice messages regarding pet insurance policy expirations and renewals, in violation of the federal Telephone Consumer Protection Act (TCPA) and Florida Telephone Solicitation Act. The case alleged that the messages were an “intrusive” form of telemarketing that “harassed” consumers for the insurer’s benefit.  

Did you know that some class action settlements require no proof to submit a claim? Check out the latest class action settlements.