A proposed class action filed in New York alleges
that Sharp Electronics Corporation’s microwave drawers are defective and prone
to catching fire.
to the complaint, Sharp Electronics has offered six models of microwave drawers
– SMD2470AH, SMD2470AS, SMD3070AS, SMD2480CS, KB6524PS, and KB6525PS – five of
which currently remain on the market. The case claims all five models,
which cost between $1,000 and $1,700 each, contain a defect that causes the
magnetron tube within the machines to overheat, leading to the destruction of
other microwave components and a potential fire risk.
specifically,” the complaint reads, “the Microwaves are defectively designed
and/or manufactured such that, under normal and intended use, the
electromagnetic waves generated by the magnetron tube are unable to properly
move through the waveguide into the cooking cavity, resulting in buzzing,
smoking, overheating, and eventual destruction of the magnetron, leading to
scorching of the waveguide.”
case says the damage can occur in less than 30 seconds and renders the
appliance unfit for its intended purpose. Even further, the lawsuit argues that
due to the alleged defect, the microwaves fail to produce their advertised 950
watts of cooking capacity and instead only operate at a maximum of 750
Electronics, for its part, has allegedly responded to customer complaints by
replacing these “unreasonably dangerous” machines with equally defective
microwaves. In other cases, the suit says, the company has improperly denied
consumers’ warranty claims, suggested they purchase an extended warranty, or
asked them to sign a waiver of their rights.
the plaintiff, the woman says she reported problems with her microwave drawer
to the defendant after the appliance began to spark and emit smoke during use.
The company supposedly replaced the microwave, but the new machine also failed
about a year later, the suit says. In response to the plaintiff’s reported
problems with the second microwave, Sharp Electronics allegedly asked her if
she would purchase an extended warranty, which she refused, and then offered to
replace her microwave with an “upgraded” version if she signed a waiver
releasing the company of any liability associated with the appliance. The
plaintiff says she refused this offer as well, since she “had no
reason to believe Sharp had actually fixed the defect with the
lawsuit alleges that Sharp Electronics knew about and attempted to conceal the
defect prior to selling the microwave drawers and then refused to
provide an adequate remedy when the appliances inevitably failed. The plaintiff
says if she had known about the alleged defect, she never would have purchased
the microwave or would have paid less for it.