Lawsuit Claims JPMorgan Bank Systemically Fails to Investigate Consumer Info Disputes

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A proposed class action filed in Florida this week claims JPMorgan Chase Bank, N.A. has violated the Fair Credit Reporting Act (FCRA). The suit centers around JPMorgan’s alleged systemic failure to conduct reasonable investigations and/or reinvestigate disputes submitted by consumers to credit reporting agencies pertaining to the accuracy and completeness of information provided by the bank to said agencies. The plaintiff alleges that for 22 straight months, from May 2013 through February 2015, JPMorgan furnished inaccuracies to credit reporting agencies about a loan and mortgage previously owned/serviced by the bank.

“Despite [the plaintiff’s] submission of three notices of dispute … to three independent [credit reporting agencies], including Experian Information Solutions, Inc., Trans Union, LLC and Equifax Information Services, LLC, and [the defendant’s] receipt of the three disputes, these inaccuracies continued to appear in [the plaintiff’s] credit reports retrieved in August 2017, as show in Exhibit C attached hereto,” the complaint reads.

As of this month, the lawsuit continues, the supposed inaccuracies are still present in the plaintiff’s credit report, an alleged result of JPMorgan Chase Bank’s systemic failure to investigate disputed consumer information.