in Newswire Published on March 15, 2018

Lawsuit Claims Factor75 Kept Consumers in the Dark Regarding Automatic Subscription Renewal Terms

Last Updated on March 24, 2025

Vasquez-Cossio v. Factor75, Llc et al

Filed: March 12, 2018 ◆§ 8:18cv397

A proposed class action has been filed against Factor75, LLC over a woman’s claims that she was not made aware of the terms of the defendant’s automatic renewal service.

Defendant(s)

Factor75, LLC

Law(s)

State(s)

California

Categories

Food Business/Finance

A proposed class action has been filed against Factor75, LLC over a woman’s claims that she was not made aware of the terms of the defendant’s automatic renewal service.

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According to the complaint, Factor75 offers consumers subscriptions for ready-made meals and other products – a service to which the plaintiff says she subscribed. The case argues that the defendant never provided the woman with an acknowledgment of the subscription’s terms, its cancelation policy, nor information about how to cancel the subscription “in a manner that is capable of being retained” by the plaintiff. The suit claims that the defendant violated California law in failing to disclose to consumers:

That the subscription will continue until the consumer cancels;

Information concerning the cancelation policy;

The amount of the charges that will be incurred per month and whether the amount is subject to change;

That the length of the subscription is continuous unless it was set by the consumer; and

The minimum purchase obligation.

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