A New York consumer has filed suit against American Honda Finance Corporation and Experian Information Solutions, Inc. claiming the companies respectively furnished and reported on her credit report inaccurate information concerning a debt supposedly owed to Honda. The plaintiff alleges the purported debt at issue was “too old to still be on the credit report” and listed an improper balance. She says she disputed the information with Experian in a letter sent to the credit bureau on March 21, 2018. Instead of properly investigating the dispute, both Experian and Honda failed to “follow reasonable procedures to assure maximum possible accuracy,” the lawsuit claims, and continued to report the inaccurate information. Even worse, the case alleges Honda changed the debt’s charge-off date, allowing it to remain on the plaintiff’s credit report until January 2025 despite the last payment dating back to 2011.
The case argues that the defendants were obligated under the Fair Credit Reporting Act not only to conduct “a reasonable investigation” of the plaintiff’s dispute and correct any inaccurate information, but to note on her credit report that the debt was disputed. The plaintiff claims Experian should have known that Honda changed the debt’s charge-off date but “did not make any attempt” to “block this intentional misconduct and delete the account.”