Convergent Outsourcing Hit with FDCPA Suit Over Alleged Failure to State ‘Amount of Debt’

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Convergent Outsourcing, Inc. is facing a proposed class action that alleges violations of the Fair Debt Collection Practices Act (FDCPA). According to the complaint, the defendant sent a New York consumer a collection letter that stated he owed $1,163.07 but neglected to specify that the balance would increase due to interest per the man's contract with Synchrony Bank. As a result, the suit claims, the defendant failed to “properly and effectively convey” the plaintiff’s amount of debt “as specifically required by the FDCPA.”