A proposed class action against Defenders, Inc.—which does business as Protect Your Home, Home Defender, and True Home Security—claims the company purports to contract with home security system installers, but does not pay the workers proper wages. According to the 14-page complaint, the defendant pays home security technicians per job, at a piecemeal rate, and dictates just about every facet of the work, from, say, the time technicians should show up in the morning to the specific tools to be used to the deadline when the work should be completed.
“The defendant, Defenders, engages in a uniform and common pattern of cheating its employees out of the true accounting of all the hours they work on the job, and their proper overtime pay under the FLSA, in a multitude of ways that will be further exposed during discovery in this litigation,” the complaint reads.
Proposed class members, the case claims, work between 55 and 80 hours per week without legitimate time-and-a-half overtime pay. On top of these allegations, the defendant has apparently failed to pay technicians for hours spent attending daily and weekly meetings and for roughly 10 to 20 hours of travel time per employee each week. Worse, in situations where a customer may be unsatisfied with the work, the defendant allegedly does not pay technicians for time spent correcting any deficiencies.