Alleged Allstate Spam Calls Trigger Class Action Lawsuit

New to ClassAction.org? Read our Newswire Disclaimer

Allstate faces a proposed class action lawsuit wherein several consumers claim to have received unsolicited telemarketing calls from the company, even though their cell phone numbers are on the National Do Not Call Registry.

Want to stay in the loop on class actions that matter to you? Sign up for ClassAction.org’s free weekly newsletter here.

The 11-page lawsuit says that the insurance company has run afoul of the federal Telephone Consumer Protection Act (TCPA)—which is designed to shield citizens from unwanted telemarketing contact—by authorizing and facilitating prerecorded and live calls made by telemarketing vendors to consumers without consent. The suit also alleges that the company violated the TCPA by failing to maintain policies to ensure that it did not make multiple calls within a 12-month period to phone numbers registered on the National Do Not Call list.

Though Allstate has been warned in the past about its third-party vendors’ alleged TCPA infractions and “widespread” use of unsolicited promotional calls on its behalf, the company has “allowed the violations to continue,” the case claims.

One plaintiff, a Georgia resident, received an unwanted prerecorded telemarketing call from the company in June 2023, even though his phone number has been listed on the National Do Not Call Registry since April 2020, the complaint explains. The filing says that the other three plaintiffs, whose numbers are also listed on the national registry, have similarly received prerecorded or live voice calls from Allstate’s vendors without consent in the last few years in violation of the TCPA.

As the case tells it, the plaintiffs feel the unsolicited calls “invaded their privacy, occupied their telephone lines, and wasted their time.”

The lawsuit looks to represent anyone in the United States who, since July 7, 2019, has received a prerecorded telemarketing phone call from an Allstate-approved vendor on their cell phone promoting the sale of the company’s insurance products without their written consent. The suit also covers anyone in the United States who, since that date, received more than two promotional calls in a 12-month period from an Allstate-approved vendor without written consent and whose phone number was listed on the Do Not Call Registry for at least 30 days prior to the first call.

Get class action lawsuit news sent to your inbox – sign up for ClassAction.org’s free weekly newsletter here.