Anyone who purchased All-Clad cookware that was marketed as “dishwasher safe.”
What’s Going On?
Attorneys working with ClassAction.org are investigating whether a class action lawsuit could be filed in light of complaints that the cookware isn’t actually dishwasher safe.
What Problems Have Been Reported?
People have reported thinning and sharpened edges, as well as corrosion, after putting the cookware in the dishwasher.
How Could a Class Action Lawsuit Help?
A class action could help people get their money back and require the company to change the way it advertises its products.
Attorneys working with ClassAction.org would like to hear from anyone who owns All-Clad cookware that was advertised as “dishwasher safe.”
Complaints have surfaced that the dishwasher can cause irreversible harm to the cookware and that the product should never have been advertised this way. The attorneys are looking into whether a class action lawsuit can be filed over the issue, but first need to hear from people who own this cookware.
If you noticed sharp edges, thinning, deterioration or other issues after putting your “dishwasher-safe” All-Clad cookware in the dishwasher, share your story with us. Fill out the form on this page and tell us what happened. You may be owed money back.
How Could a Class Action Lawsuit Help?
If filed and successful, a class action lawsuit could help people get back some of the money they spent on the All-Clad cookware. It could also require the manufacturer to change the way it labels its products.
What Are People Saying About the Cookware?
A number of complaints have been posted online by All-Clad customers who say some of the company’s cookware should not be placed in the dishwasher – even despite being marked as “dishwasher safe.”
Some have mentioned that regular detergent can corrode the pots and pans and leave thin and sharp edges, which have allegedly cut a few individuals. A sample of online complaints can be seen below [sic throughout]:
I have finally learned my lesson after purchasing this set: please note that even though these state that they are dishwasher safe, they really aren't. This is because of the Tri-poly layering, so there is a very thin layer of aluminum that is exposed along the rims…Any exposed aluminum that is put in the dishwasher will corrode due to the harsh detergents used in dishwashers. I STRONGLY advise that you NEVER EVER EVER put these in the dishwasher. Like ever. Never ever ever. If I could go back and not put that 1 pot in the dishwasher last night, I would. I don't mind hand washing, but if something is advertised as dishwasher safe, then it really should be. So just be aware that it's not entirely true.” — Amazon.com Customer Review
Loved this set until the edges started getting sharp and I cut my thumb hand-washing one of the pots. When we contacted All-Clad to replace the set, they said the dishwasher detergent eats away at the edge and sharpens them! Won't be using these any longer.” — Maestra, Amazon.com Customer Review
I bought this pot in November 2014 but the rim core eroded leaving the sharp edges of the inner and outer shell. So I purchased another one eight months ago in August 2016. Within a few months the same issue occurred. I picked the pot up a couple of days ago and inadvertently cut the back of my thumb on the edge.” — Mark M., Amazon.com Customer Review
Very disappointed in this pan. Said it was dishwasher safe but the first time I put it in the dishwasher, the inside bottom of the pan showed spots...like rust...when it came out of the dishwasher.” — Maria E., Amazon.com Customer Review
What You Can Do
If you purchased this cookware and it was damaged in the dishwasher, fill out the form on this page and tell us what happened. After you get in touch, one of the attorneys handling this investigation may then reach out to you directly. You may be able to help get a lawsuit started.