Anyone who owns or leases a 2018 or 2019 eight-speed Volkswagen Jetta.
What’s Going On?
Attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed against Volkswagen in light of complaints that the transmissions and torque converters are causing problems for drivers.
What Kind of Problems?
Leaking oil; “grating,” “grinding” or “scuffing” noises; and issues with the torque converter.
What You Can Do
If you noticed these problems, fill out the form on this page and tell us about it. Attorneys need to hear from people who own or lease these cars before they can even consider filing a class action lawsuit.
How Could a Class Action Help?
A lawsuit could help drivers get money back for repairs and force Volkswagen to offer a fix for the problem.
Attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed over a possible defect in the 2018 and 2019 eight-speed Volkswagen Jettas.
What Started the Investigation into Volkswagen Jettas?
Attorneys began their investigation after a number of drivers came forward complaining about issues with their eight-speed transmissions and torque converters.
These problems have reportedly caused oil to leak from the cars, as well as a noise drivers have described as:
What’s Causing These Problems?
It is believed that the new eight-speed transmission used in the 2018 and 2019 VW Jetta is grinding and ultimately leaking oil. Attorneys suspect that a possible defect in the torque converter is behind the problems.
Reported Problems: Noise When Driving, Grinding, Transmission Leaks
A number of people have posted online about problems with their VW Jettas. Some of these complaints can be read below [sic throughout].
My 2019 Jetta SEL suffers the same noise problem reported by others…It sounds like a dog growling, so we call it the Growler. It happens at low revs and is extremely annoying. It's getting worse and it doesn't sound safe. The dealership shrugged their shoulders and said they could do nothing because it's down to the design of the car…For a new car to make this kind of noise is really surprising and completely unacceptable. Until VW acknowledge and address this problem, I would discourage anyone from buying a 2019 Jetta.” — Christopher of Charleston, South Carolina, ConsumerAffairs.com
Have owned 2019 Jetta for 5 weeks. First week was fine. 2nd week I noticed an audible noise coming from the transmission. (Like a grinding noise) when driving in standard mode. It has gotten worse in the past 2 weeks. I took the car in to local VW dealer…I waited 2 more hours for service mgr to come tell me it's normal??? WTF? I'm sorry, but a brand new car does NOT make strange noises in the 20-30mph range)... Embarrassed to have purchased this car. I will be going thru VW channels to return this car and get refunded... AVOID the 2019 VW's w/ 8 speed transmissions.” — “C” of Gainesville, Florida, ConsumerAffairs.com
Noticed grinding sounds from when I got the car, read online and thought it was normal. Apparently not; the torque converter issue is very common. Hopefully a recall is issued. My immediate issue :took it in to dealer for normal oil change at 10k miles, and they tell me it has a transmission leak, and the car is not drivable until its fixed. Things like this shouldnt be happening in a new car. . . Not cool vw. Issue a buy back!!!!!!!!” — CarProblemZoo.com
I have noticed very regularly that there is a grinding noise coming from the torque converter when driving between 4th and 5th gears specifically in eco mode with this vehicle. I have repeated steps to reproduce the issue very time when using the shiftronic mode in the vehicle as well. This problem is not only distracting, but could also be an issue that leads to mechanical problems in the future to the transmission which leads to lowered resale value.” — CarProblemZoo.com
How Can a Class Action Lawsuit Help?
A class action lawsuit can help drivers get back the money they spent on repairs. It could also force Volkswagen to issue a fix to the cars.
What You Can Do
If you had problems with the transmission or torque converter in your 2018-2019 VW Jetta, we want to hear your story. Fill out the form on this page and tell us about it. Any information you provide can be helpful in getting a class action lawsuit started.