October 19, 2020 – Lawsuits Filed, Investigation Closed
Thank you to everyone who helped contribute to this investigation. At this point, attorneys working with ClassAction.org no longer need to hear from people who had issues with their vehicle’s automatic emergency braking (AEB) system. Twolawsuits have been filed over the AEB systems in VW and Audi vehicles and continue to move forward. Any updates to the cases will be posted to this page, so check back for updates or sign up for our newsletter for the latest. (Keep in mind, there’s generally nothing you need to do to “join” a class action lawsuit.) Our open list of investigations can be found here.
At A Glance
This Alert Affects:
Anyone who owns or leases a Volkswagen (VW) or Audi vehicle and has had issues with the front-assist automatic emergency braking (AEB) system.
What’s Going On?
Attorneys working with ClassAction.org are investigating whether a defect is causing problems with the automatic emergency braking system in certain VW and Audi vehicles. If a defect is suspected, they may be able to get a class action lawsuit on file.
What Problems Have Been Reported?
It has been reported that the vehicles will suddenly slow down or stop even without the risk of a collision or, conversely, will fail to stop when they should.
Attorneys working with ClassAction.org would like to speak to anyone who owns a Volkswagen (VW) or Audi vehicle and had problems with the car’s front-assist automatic emergency braking (AEB) system.
They’re looking into complaints that the system isn’t functioning like it’s supposed to and are working to determine whether a class action lawsuit is possible. To move forward with their investigation, however, they need to hear directly from VW and Audi drivers to learn more about the reported automatic emergency braking problems.
What Issues Have Been Reported with the Automatic Braking System?
It has been reported that the AEB system engages and slows or stops the vehicle even when there are no obstacles in the road that could cause a collision. Additionally, drivers say that the system does not activate the brakes when the driver is at risk for a crash, including when a pedestrian enters the road or a vehicle in front of the driver stops abruptly.
What’s Said to Be Causing Problems with the Automatic Brakes?
Attorneys are investigating whether miscommunication between the sensors, brakes and transmission is causing the AEB system to malfunction. Specifically, they’re looking into whether a defect, including poor calibration of vehicle software, is causing this miscommunication.
What Are Drivers Saying About the Brakes in VW and Audi Vehicles?
Several complaints about the automatic braking issue have been posted online. A sample of these complaints can be found below [sic throughout]:
While moving forward on an empty, flat, 2-lane, suburban road at approximately 35mph, the brakes suddenly activated, bring my vehicle to a near stop, with a loud, grinding sound. Terrifying. There were no objects or vehicles on the road, no glaring sunlight or other problems that could have caused this.” — 2018 Audi Q5 driver, NHTSA.com
I was backing into a spot - no obstructions behind or to the side - except on the PAX side, there are metal guard rails for a pedestrian walkway. I think those might have triggered the sensors - because the car freaked so hard that the tires squeaked on the sleek surface, and gave me a good jolt. It was so abrupt that I *thought* I hit the guardrails. Got out and checked - not even close to making contact - a good five feet away or more." — 2019 Tiguan driver, Forums.VWVortex.com
The automatic emergency braking (aeb) 'feature' in my 2017 VW Passat engaged this morning at aprox 10:30am…when accelerating onto an empty street…Based on the time of day, there's no way sunlight could be a factor as I was headed west and it was well before noon. The car passengers and I were all very startled by the dashboard lighting up and the brakes automatically engaging so suddenly and severely, with no road obstructions.” — 2017 VW Passat driver, CarProblemZoo.com
How Could a Class Action Lawsuit Help?
A class action could force Audi and VW to issue a recall, provide a fix for any braking issue and offer compensation to those who own the affected vehicles.