Anyone who owns or leases certain Toyota or Lexus models and experienced problems with their car’s transmission.
What’s Going On?
Attorneys working with ClassAction.org would like to speak to owners of certain Toyota and Lexus models as they pursue a class action lawsuit against Toyota Motor Sales, USA.
What Problems Have Been Reported?
Rough, delayed, or sudden shifting; failure to start; delayed or harsh acceleration/deceleration; hesitation, bucking, jerking, sudden loss of power; premature transmission wear; and transmission failure.
2017-2020 Lexus ES, 2017-2020 Toyota Highlander, 2017-2020 Toyota Sienna, 2018-2020 Toyota Avalon, 2019 Toyota RAV4 and 2018-2020 Lexus GS 350.
What You Can Do
If you own or lease one of these cars and had issues with your transmission, tell us about it by filling out the form on this page.
Attorneys working with ClassAction.org would like to speak with anyone who owns or leases one of the following Toyota or Lexus models and experienced transmission problems:
2017-2020 Lexus ES
2017-2020 Toyota Highlander
2017-2020 Toyota Sienna
2018-2020 Toyota Avalon
2019 Toyota RAV4
2018-2020 Lexus GS 350
They’re pursuing a class action lawsuit against the automaker and need to speak to additional owners and lessees to help with their case. If you had problems with your car’s transmission, tell us about it by filling out the form on this page.
What Transmission Problems Have Been Reported?
Toyota and Lexus drivers have reported issues related to a possible defect in the cars’ transmission that causes hesitation, bucking, jerking, or even sudden loss of power. Other reported transmission problems include:
Problems shifting – including rough, delayed, sudden shifting, or failure to shift
Acceleration problems – significantly delayed or harsh acceleration and deceleration
Damage to transmission – ranging from premature transmission wear to transmission failure
Transmission Complaints Reported Online
Toyota and Lexus drivers have turned to several online forums to report their vehicles’ transmission problems. Some of their complaints can be read below [sic throughout]:
The van struggles to accelerate. There is no way to turn off eco mode. No button is available. Van struggles to go up hills, excelerate thru intersections and always hunting for gears or stuck in a gear and sounds and acts very heavy on power train end. There is an option to turn off eco light.turning off eco light does nothing but hide the problem. We need an option to complete disable eco mode with update or with a button.” — Newington, VA, 10/10/2018, CarComplaints.com
My 2018 Sienna LE is experiencing acceleration problems. I had the software up dated but after approximately 1,000 miles the problem is returning. This problem is especially unsafe when merging onto the highway.” — North Reading, MA, 09/26/2018, NHTSA.gov
I'm no car genius, but my brand new 2019 RAV 4 I got in August is having transmission problems at lower speeds. It's a lease that I was thinking I might buy at the end of the term and now I'm hesitant because I'm afraid this will cause excessive wear and tear. I noticed when I give it a little gas and maybe take my foot off the gas pedal for it to ‘roll’ and then reapply the gas it jerks really hard. I thought maybe it was just that motion but it happens a lot more than just in that scenario.” — Juliana R., Philadelphia, PA, CARCOMPLAINTS.COM
At low speeds, the car lurches and kicks forward with a whiplash effect when re-accelerating, unless the car has come to a complete stop for full 2 seconds. It almost feels like the car doesn't shift into first gear until you press the acceleration, at which point you get sent forward by half a metre. Dangerous at times and almost caused an accident yesterday when i lightly tapped acceleration to reach the stop sign line. Similar to this is how when braking, the car hesitates until it comes to a complete stop. Almost like it needs to slow down in sequences.” — SJulien H., CarComplaints.com
It has been alleged that Toyota should have known about the transmission problem due to the number of customer complaints it received.
How Can a Class Action Lawsuit Help?
A class action lawsuit, if successful, could pay back Toyota and Lexus drivers for money they’ve spent repairing their vehicles. It could also force the carmakers to fix the problem.
What Can I Do?
If you’ve experienced transmission issues with your Toyota or Lexus model, fill out the form on this page and tell us about your experience. The attorneys we work with may contact you directly for more information.
Remember, it doesn’t cost anything to speak with an attorney, and you’re not obligated to take legal action after speaking to someone about your rights.