November 11, 2021 – Investigation Closed, Lawsuits Continue
Thank you to everyone who reached out to us in regard to the T-Mobile data breach. At this point, attorneys working with ClassAction.org have decided to close their investigation into this matter. This means they are no longer looking to speak with individuals who believe they were affected by the breach.
Dozens of lawsuits have been filed alleging T-Mobile’s deficient security protocols allowed hackers to gain access to the company’s servers and, consequently, the personal information of at least 54 million consumers. These lawsuits are currently making their way through the court system and it may be months or years before they resolve.
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The information below was posted when the investigation began and remains for reference only.
At A Glance
This Alert Affects:
Anyone whose personal information was exposed as part of the 2021 T-Mobile data breach.
What’s Going On?
Attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed on behalf of victims of a data breach that exposed the personal information of millions of current, former and prospective T-Mobile customers.
How Could a Class Action Help Me?
A class action lawsuit could force T-Mobile to beef up its data security and compensate those who suffered damages, including lost time spent dealing with the effects of the breach, lost money due to fraud and the cost of identity protection services.
Attorneys working with ClassAction.org would like to speak with anyone whose personal information was exposed in the data breach announced by T-Mobile in August 2021.
They are investigating whether T-Mobile took appropriate steps to protect customers’ information, and if not, whether a class action lawsuit can be filed against the company.
Attorneys need to hear from as many people as possible for the best chance of getting a lawsuit on file.
Here’s a quick summary of the groups T-Mobile says were affected by the breach and what information may have been exposed for each group:
Current T-Mobile postpaid (monthly) customers:
first and last names, addresses, dates of birth, Social Security numbers, driver’s license/ID information, phone numbers, and IMEI and IMSI information (unique identifiers associated with your mobile device and SIM card)
Former or prospective T-Mobile customers:
first and last names, phone numbers, addresses, dates of birth, Social Security numbers, and driver’s license/ID information
Active and inactive T-Mobile prepaid customers:
names, phone numbers, and account PINs
Metro by T-Mobile customers:
T-Mobile noted that none of the stolen files related to former Sprint prepaid or Boost customers and that there is “no indication” that the exposed information included customers’ financial, credit card, debit or other payment information. According to the company, the vulnerability that allowed the data to be accessed has been fixed.
T-Mobile says it has begun sending communications to those affected by the breach. A dedicated page on T-Mobile’s site has also been set up to provide more information and allow people to sign up for free identity theft protection services.
What Could I Get from a Class Action Lawsuit?
While T-Mobile has offered two years of free identity protection services, attorneys believe this offer is not enough to compensate people whose information was exposed.
T-Mobile customers and other victims of the data breach could now be at risk of identity theft and fraud for many years to come, and a class action lawsuit could help compensate people for the cost of these additional damages.
A successful class action lawsuit could, for instance, provide money for:
Time spent dealing with the effects of the breach, such as monitoring accounts
The cost of credit monitoring and identity protection services
Loss of privacy
A class action lawsuit could also force T-Mobile to amp up its data security systems and protocols and subject the company to annual audits to prevent future data breaches.