LensCrafters AccuFit Class Action Settlement

A settlement has been reached to resolve a proposed class action lawsuit that alleged LensCrafters misled consumers with certain efficacy claims about its AccuFit Digital System.

The $39 million LensCrafters AccuFit class action settlement covers any United States resident who, between September 5, 2013 and September 20, 2023, bought prescription eyeglasses in the U.S. from LensCrafters after being fitted with AccuFit.

Yes. The settlement is legit, and a court-approved website—AccuFitClassAction.com—was established to inform consumers about the proposed deal and provide a platform where they can file a settlement claim form, learn about the lawsuit and contact the LensCrafters settlement administrator, Kroll Settlement Administration, LLC.

If you received an email concerning the LensCrafters settlement, that, too, is legitimate, as it serves as your notice that you’re covered by the deal.

You can file a claim form online on this page or download a PDF claim form to print and submit by mail. To request a paper copy of the LensCrafters settlement claim form, contact the settlement administrator. Once the court grants final approval to the settlement, class members will have 30 days from the date of final approval to submit a claim.

To file a claim online, you will need the Class Member ID found in the settlement notice you received by mail or email.

Not yet. The court still has to grant final approval to the settlement. If and when the deal is approved, you will have 30 days from that date to submit a claim online or by mail. 

ClassAction.org will update this page when we know the official claim deadline for the LensCrafters AccuFit settlement.

It is unclear when the payout date would be for the LensCrafters AccuFit settlement. Payments from the settlement will not be issued until the court decides whether to officially approve the deal.

A final approval hearing was held on February 26, 2024. Class members may begin to receive payments if and when the deal is approved and after any appeals are resolved.

According to several class action lawsuits filed in 2017 against Luxottica Retail North America, which operates LensCrafters, the AccuFit Digital Measurement System was rolled out around 2011 and marketed as able to measure consumers’ eyes with “five times” more accuracy than traditional pupillary distance measurement methods.

However, despite the representations, the AccuFit system relies on “decades-old technology” that is no more precise than standard methods, the LensCrafters class action lawsuits said.

The cases charged that AccuFit’s accuracy claims are false and have misled consumers to overpay for LensCrafters eyeglasses that don’t fulfill their advertised promises.

The LensCrafters settlement detailed on this page was preliminarily approved by the court in September 2023.