Denied a Refund for an Overdraft, Late Fee During COVID?
Welcome to the latest issue of our newsletter! This time around, we’re taking a look at a promise several banks made to help customers out during the COVID-19 pandemic – a promise that some attorneys suspect was never kept. These banks are under investigation for potentially failing to honor requests to waive or refund overdraft and late fees – but more on that below. From there, we’ll touch on power issues reportedly plaguing Vizio TVs, Robinhood’s latest legal woes following a recent data breach and a new suit against Buffalo Wild Wings over allegedly hidden delivery fees. You can also find the latest class action settlements just below.
To help those struggling to make ends meet during the pandemic, several big-name banks and credit card providers said they would waive or refund late, non-sufficient fund (NSF) and overdraft fees to those who simply called and asked. Customers have reported, however, that when they attempted to take advantage of these offers, they were denied relief and treated as though it were business as usual. Attorneys are specifically investigating Bank of America, TD Bank, Capital One and Navy Federal Credit Union. So, if you asked one of the banks mentioned above to waive or refund an overdraft, NSF or late payment fee and your request was denied, share your story with us here. You may be able to help get a lawsuit started.
A new proposed class action is claiming Vizio’s OLED and LED 4K UHD flat-screen televisions suffer from a defect that causes repeated and unexpected power failures. Specifically, the lawsuit asserts that the TVs power off without warning or fail to power on after being left off for some time. The TVs may also lose video connectivity to HDMI connected devices – which makes the screen go completely black even though everything is powered on, the suit says. The case goes on to allege that despite advertising the TVs as having “sensational picture quality” and “best-in-class picture processing,” Vizio knew the models, which retail from $1,199 to $1,999, were defective since at least the time they were released. Want more? You can read up on the case details here.
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The latest data breach lawsuit has been filed against a company that’s no stranger to our headlines – online stock trading platform Robinhood. Although the full scope of the Robinhood data breach may still not be known, information stolen from users is currently believed to include names and email addresses “in most cases” and potentially zip codes and dates of birth in others. In its November 8 announcement of the breach, Robinhood said it believed based on its own investigation that approximately five million users were affected – though this number may actually be as high as seven million. The case criticizes Robinhood for failing to foresee the possibility of a cyberattack given the prevalence of similar incidents and the company’s own history of user data being compromised by unauthorized third parties. If you want more on this one, we have you covered.
The trend of lawsuits being filed over hidden food delivery charges continues – and the latest company to come under fire is Buffalo Wild Wings. According to the complaint, Buffalo Wild Wings has deceptively imposed an additional $3.00 “service fee” despite already charging a delivery fee on each order. The suit contends that the so-called service fee is essentially an additional fee for delivery since it is only applied to delivery orders placed through the Buffalo Wild Wings app or website. The case argues that the restaurant “obscures” the nature of the added fee and falsely represents the true cost of having food delivered to its customers as it promises to charge a flat $1.99 fee for delivery. As with other similar cases, Buffalo Wild Wings is accused of taking advantage of the growing demand for food delivery services brought on by the COVID-19 pandemic. Here are the details for your perusal.
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