Lawsuit Investigation: Denied a Refund for Overdraft, Late Fees During the COVID-19 Pandemic?

November 29, 2021 Last Updated on December 16, 2021

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At A Glance

This Alert Affects:
Individuals who asked their bank or credit card provider to waive or refund an overdraft, non-sufficient fund (NSF) or late payment fee during the COVID-19 pandemic and had their request denied.
What’s Going On?
During the early days of the COVID-19 pandemic, some banks and credit card providers stated that they would waive or refund certain types of fees for those suffering financial hardship. Attorneys working with ClassAction.org suspect that a handful of these companies may not have followed through on their promises, however, and are now investigating whether class action lawsuits could be filed to help those affected.
Which Companies Are Under Investigation?
Attorneys working with ClassAction.org are specifically looking into Bank of America, TD Bank, Capital One, Navy Federal Credit Union, USAA, Ally, and American Savings.
What You Can Do
Before the attorneys can even consider filing a lawsuit, they need to hear from people who asked one of the companies listed above to waive or refund a fee during the pandemic and had their request denied. To share your story, fill out the form on this page. You may be able to help get a class action lawsuit started.
Anything Else I Should Know?
If you’re considering taking action, attorneys working with ClassAction.org will need to look at a few months’ worth of your bank or credit card statements. This is an expected and crucial part of the fact-gathering process, and you will only need to turn over the statements relevant to your potential claim.

The information submitted on this page will be forwarded to Tycko & Zavareei LLP who has sponsored this investigation.

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