Uber Hit with Class Action Over Alleged Automated Texts to Former Drivers

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A proposed class action filed in Florida aims to stop Uber Technologies, Inc. and Rasier, LLC’s alleged practice of sending unauthorized text messages to consumers’ and former Uber drivers’ cell phones without prior express consent to do so. 

According to the case, Uber sends unsolicited text messages to former drivers whose agreements with the company had been terminated prior to receiving the texts, and, even further, contacts via text other consumers who "have never been Uber drivers."

The plaintiff claims Uber deactivated him as a driver on January 30, 2018, thereby terminating the company’s licensing agreement and any relationship between the parties. In April 2018, the case goes on, the plaintiff reportedly received a text message from Uber soliciting him to join back up as a driver. According to the lawsuit, Uber (or a third party acting on its behalf) sent substantively identical messages en masse to the cell phone numbers of former drivers nationwide who, at the time the messages went out, “had been terminated by, and no longer had any agreement or relationship with, Uber.”

The lawsuit suspects the defendants’ conduct is in violation of the Telephone Consumer Protection Act (TCPA).