A New York woman claims in a proposed class action that TRS Recovery Services Inc. unlawfully failed to make clear in a collection notice that the total debt amount due was accruing interest and fees. The woman claims the initial communication she received from the defendant stated that $4.84 was the total amount due for payment. The next communication she received said she owed $6.98, with a third notice somehow claiming $5.72 was owed. A fourth communication pegged the amount due at $8.49, the suit claims.
Under the Fair Debt Collection Practices Act (FDCPA), a debt collector has an obligation to not only convey the amount of debt owed, but to do so clearly. In the plaintiff’s situation, the case alleges, the unsophisticated consumer may be left unsure as to exactly how much is owed.