A California consumer has filed a proposed class action against Williams & Fudge, Inc. in which he claims the student loan company violated the Telephone Consumer Protection Act (TCPA) with its telemarketing practices. The suit charges that the defendant engaged in negligent and willful violations of the TCPA by placing calls to the plaintiff without receiving his prior express consent and continuing to do so after the man requested not to be contacted.
The plaintiff alleges that beginning in September 2017, he received multiple unsolicited calls from the defendant in which the company promoted its services. The consumer claims he never provided the defendant with his information, nor did he have any prior relationship with the company. When the plaintiff requested to stop being contacted, the student loan company, the case claims, “failed to establish and implement reasonable practices and procedures to effectively prevent” calls from being placed to the man.